Fanny Torrano
Senior Travel Consultant at Egencia | France
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Fanny Torrano brings over 15 years of extensive experience in the travel and hospitality industry across Europe, making her a highly valued Senior Travel Consultant at Egencia, a leading corporate travel management company. In her current role, Fanny leverages her deep industry knowledge and multilingual skills to deliver tailored travel solutions for strategic B2B accounts in France and Switzerland. She expertly manages complex travel arrangements using Amadeus and in-house booking systems, ensuring seamless coordination for clients across diverse markets. Her responsibilities include handling all incoming requests via telephone, email, and chat, providing personalized customer service that emphasizes efficiency and attention to detail.
Fanny’s expertise extends beyond basic travel management; she actively promotes add-on products and services to enhance client satisfaction and generate additional revenue streams. Her proficiency in customer relationship management (CRM) allows her to build strong, long-lasting relationships with clients, understanding their unique needs and preferences. She also plays a vital role in pre- and post-sales support, ensuring a smooth and positive experience throughout the entire travel lifecycle.
Her skills in logistics management, intercultural awareness, and team coordination enable her to navigate complex travel requests with professionalism and agility. Fanny’s background in multicultural education and volunteer training further enriches her ability to serve diverse client portfolios effectively. As a dedicated senior consultant, she continuously seeks innovative solutions to optimize travel programs, improve operational efficiency, and deliver exceptional service in a competitive industry.
Senior Travel Consultant at Egencia in April 2023 to Present
Booking Agent at Hôtel Misíncu in March 2022 to August 2022
Booking Agent at Hôtel Misíncu in May 2021 to September 2021
Technical Support Engineer at Cybersource in March 2020 to April 2021
Full-time parenting at Career Break in November 2019 to March 2020
Support and Delivery Specialist at eNett International in November 2016 to November 2019
Training Officer at Air France in August 2014 to November 2016
Customer Contact Agent at Air France in September 2013 to August 2014
Receptionist at Aparthotels Adagio in July 2013 to September 2013
B&B Manager at Houspitality Flowers B&B in December 2012 to June 2013
Customer Contact Agent - Air France-KLM at Teleperformance in May 2012 to December 2012
Mobility Officer at Cemea del Mezzogiorno - Unità Replay in April 2011 to April 2012
European Voluntary Service at Cemea del Mezzogiorno - Unità Replay in October 2010 to April 2011
Head Receptionist at Hôtel Bellevue in April 2008 to September 2010
Receptionist at Hotel Saint-Louis in June 2006 to April 2008
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Université d'Angers, Bachelor’s Degree, July 2026
Lycée Honoré Romane, Associate’s Degree, July 2026
Lycée Montgrand, High School Diploma, July 2026
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Egencia
Airline Ticketing
Active Listening
Customer Support
Training Delivery
Administration
Presentation Skills
Quality Assurance
Customer Experience
Troubleshooting
Technical Support
Sales
Airlines
Project Coordination
Social Media
Logistics Management
Hotel Management
Volunteer Recruiting
Office Administration
Business Development
Hospitality Industry
Amadeus
Salesforce.com
Microsoft Excel
Employee Training
Customer Service
Volunteer Management
Team Management
Coaching
Communication
Tutoring
Italian
French
Intercultural Awareness
FinTech
Volunteer Training
Airline Reservations
Aftersales
Tourism Management
Hospitality
Informal Education
Customer Relationship Management (CRM)
Team Coordination
Multi-Cultural Team Leadership
Multicultural Education
Ticketing
Back Office Operations
Product Knowledge
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Discover more about EgenciaWhat is Fanny Torrano email address?
Email Fanny Torrano at [email protected] and [email protected]. This email is the most updated Fanny Torrano's email found in 2026.
How to contact Fanny Torrano?
To contact Fanny Torrano send an email to [email protected] or [email protected]. (updated on March 25, 2025)
What company does Fanny Torrano work for?
Fanny Torrano works for Egencia
What is Fanny Torrano's role at Egencia?
Fanny Torrano is Senior Travel Consultant
What is Fanny Torrano's Phone Number?
Fanny Torrano's phone (**) *** *** 420
What industry does Fanny Torrano work in?
Fanny Torrano works in the Leisure, Travel & Tourism industry.
Fanny Torrano Email Addresses
Fanny Torrano Phone Numbers
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