Fabienne Springer
Customer Success Manager at Personio | Greater Munich Metropolitan Area
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Fabienne Springer currently excels as a Customer Success Manager at Personio, where she leverages her expertise to foster long-term, strategic partnerships with clients across various industries. Her role involves conducting regular check-ins and comprehensive business reviews, during which she assesses customer progress, gathers valuable feedback, and collaboratively sets future goals to ensure continued success. By utilizing data-driven insights and tools such as Google Analytics and Pardot, Fabienne is adept at identifying upselling and cross-selling opportunities that enhance customer engagement and expand the utilization of Personio’s HR management solutions. Her strategic approach not only drives revenue growth but also strengthens client relationships through personalized, value-driven interactions.
Fabienne’s skill set encompasses executive relationship management, coaching, and campaign development, enabling her to tailor solutions that align with each customer’s unique needs. She excels in leveraging her expertise in campaign management and remarketing to deliver targeted initiatives that improve customer retention and satisfaction. Her ability to analyze data and translate insights into actionable strategies ensures that clients receive proactive support, mitigating risks and fostering loyalty.
With a personal motivation rooted in adventure, responsibility, and compassion, Fabienne embodies the value of courage—embracing new challenges and opportunities with enthusiasm. Her commitment to continuous learning and her proactive approach to customer success make her a vital asset at Personio, where she consistently strives to deliver exceptional service, optimize business outcomes, and contribute to the company’s growth in the competitive HR tech landscape.
Customer Success Manager at Personio in October 2024 to Present
Project Lead - Consulting Salesforce (Marketing Cloud) at Persistent Systems in April 2024 to September 2024
Success Guide - Pardot/MCAE at Salesforce in August 2023 to March 2024
Associate Success Guide - Pardot/MCAE at Salesforce in August 2021 to July 2023
Google Campaign Manager on behalf of Google at Cognizant in September 2020 to July 2021
Digital Marketing Executive & CRM Database Specialist at One Foot Abroad in February 2020 to September 2020
Community Advisor at Niagara University in January 2016 to May 2016
Sales and Marketing Assistant at Easyvoyage in July 2014 to December 2014
F&B Trainee at Steigenberger Hotels and Resorts in January 2012 to June 2012
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IU International University of Applied Sciences, Master of Arts (M.A.), July 2026
Niagara University, Bachelor of Science (B.S.) Honors - With Distinction, July 2026
IU International University of Applied Sciences, Bachelor of Arts (B.A.), July 2026
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Key Performance Indicators
Executive Relationships
Coaching
Account Management
Customer Satisfaction
Presales
Business Analysis
Sales
Business Strategy
Campaign Development
Strategy
Leadership
Product Adoption
Communication
Project Management
Marketing Strategy
Event Management
Customer Service
Tourism Marketing
Google Ads
Google Ads Editor
Google Analytics
Microsoft Excel
Zoho CRM
Salesforce
Campaign Management
Strategic Marketing
Remarketing
Marketing Automation
Business Consulting
Customer Success
Customer Relationship Management (CRM)
Marketing Consulting
Consulting
Pardot
Email Marketing
Customer Onboarding
Project Governance
Change Management
Lead Generation
Analytical Skills
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Discover more about PersonioWhat is Fabienne Springer email address?
Email Fabienne Springer at [email protected]. This email is the most updated Fabienne Springer's email found in 2026.
How to contact Fabienne Springer?
To contact Fabienne Springer send an email to [email protected]. (updated on March 08, 2025)
What company does Fabienne Springer work for?
Fabienne Springer works for Personio
What is Fabienne Springer's role at Personio?
Fabienne Springer is Customer Success Manager
What is Fabienne Springer's Phone Number?
Fabienne Springer's phone (**) *** *** 312
What industry does Fabienne Springer work in?
Fabienne Springer works in the Information Technology & Services industry.
Fabienne Springer Email Addresses
Fabienne Springer Phone Numbers
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