Evaline Njeri
Relationship Officer at KCB Bank Group | Nairobi County, Kenya
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Evaline Njeri is a dedicated Relationship Officer at KCB Bank Group, where she plays a pivotal role in driving the bank’s digital network growth and enhancing financial performance. Leveraging her extensive background in sales, marketing, and customer relationship management, Evaline specializes in fostering strong client relationships, understanding their unique financial needs, and offering tailored banking solutions that align with their goals. Her expertise in B2B and B2C sales, combined with her proficiency in market research and product positioning, enables her to identify opportunities for cross-selling and upselling, thereby contributing to the bank’s revenue growth.
In her current role, Evaline is actively involved in key projects aimed at expanding KCB’s digital banking footprint, including the promotion of mobile banking, online account opening, and digital payment solutions. She ensures that all client interactions adhere to the bank’s policies and procedures, maintaining high standards of confidentiality and data integrity. Her skills in negotiation and customer interaction are instrumental in onboarding new clients and strengthening existing relationships, which directly supports the bank’s strategic objectives of customer retention and satisfaction.
Moreover, Evaline collaborates closely with cross-functional teams to implement innovative marketing strategies and improve service delivery. Her ability to analyze market trends and customer feedback allows her to recommend improvements that enhance the overall customer experience. With her strong foundation in financial services, credit portfolio management, and digital solutions, Evaline Njeri continues to be a valuable asset to KCB Bank Group, driving growth through exceptional relationship management and strategic client engagement.
Relationship Officer at KCB Bank Group in March 2023 to Present
Marketing & Merchandising Lead at Copia Global in April 2021 to January 2023
Sales Team Lead - Agricultural Institutions at Copia Global in April 2020 to March 2021
Senior Sales Associate - Financial Institutions at Copia Global in May 2019 to March 2020
Senior Sales Associate at Copia Global in May 2018 to April 2019
Sales Associate at Copia Global in October 2017 to April 2018
Sales Intern at Copia Global in July 2017 to September 2017
Sales Agent at Jubilee Life Insurance Company Ltd. in April 2016 to May 2017
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Kenyatta University, Bachelor’s Degree, September 2026
Kenyatta University, Certificate of Leadership and Mentorship, September 2026
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Negotiation
Customer Interaction
Order Processing
Confidentiality
Resolving Issues
Written Communication
Skilled Multi-tasker
Customer Service Representatives
Data Integrity
Data Entry
Attention to Detail
Troubleshooting
Active Listening
Financial Services
Credit Portfolio Management
Photography
Laptops
Image Editing
English
Desktop Computers
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Discover more about KCB Bank GroupWhat is Evaline Njeri email address?
Email Evaline Njeri at [email protected] and [email protected]. This email is the most updated Evaline Njeri's email found in 2026.
How to contact Evaline Njeri?
To contact Evaline Njeri send an email to [email protected] or [email protected]. (updated on January 13, 2025)
What company does Evaline Njeri work for?
Evaline Njeri works for KCB Bank Group
What is Evaline Njeri's role at KCB Bank Group?
Evaline Njeri is Relationship Officer
What is Evaline Njeri's Phone Number?
Evaline Njeri's phone (**) *** *** 195
What industry does Evaline Njeri work in?
Evaline Njeri works in the Banking industry.
Evaline Njeri Email Addresses
Evaline Njeri Phone Numbers
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