Eugene Naidu
General Manager at Winning Form Group | Durban, KwaZulu-Natal, South Africa
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Eugene Naidu serves as the General Manager at Winning Form Group, where he plays a pivotal role in overseeing the operational management of various non-gaming business entities within the sister group of companies to Hollywoodbets. With over a decade of experience in the contact center environment, Eugene has honed his expertise in team leadership and management, ensuring that every aspect of operations runs smoothly and efficiently. His passion for detail and commitment to perfection are evident in his approach to business performance management, where he consistently drives key projects aimed at enhancing operational efficiency and customer satisfaction.
At Winning Form Group, Eugene is instrumental in managing brands such as Star Bar & Café, Winning Media, Racing Distribution, and Star Merchant. His leadership extends beyond mere oversight; he actively engages in coaching and staff development, fostering a culture of excellence and continuous improvement among his teams. Eugene’s ability to liaise effectively with clients and stakeholders ensures that the organization remains responsive to market trends and customer needs, particularly in the dynamic landscape of sports betting and entertainment.
In addition to his operational acumen, Eugene is adept in business analysis, leveraging data-driven insights to inform strategic decisions that propel the organization forward. His proficiency in call center administration and team management positions him as a key player in optimizing service delivery and enhancing the overall customer experience. As he continues to lead Winning Form Group towards new heights, Eugene Naidu exemplifies the qualities of a dedicated and visionary leader in the competitive landscape of the gaming and entertainment industry.
General Manager at Winning Form Group in February 2018 to Present
Business Partner: iBranch at Hollywoodbets in November 2016 to January 2018
Contact Center Manager at Hollywoodbets in February 2015 to September 2016
Customer Service Campaign Manager at Hollywoodbets in July 2014 to January 2015
Customer Care Campaign Manager at Velociti (Pty) Ltd in March 2009 to July 2014
Customer Care TeamLeader at Velociti (Pty) Ltd in March 2008 to February 2009
Customer Care Agent at Velociti (Pty) Ltd in September 2007 to February 2008
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University of South Africa, BCompt, October 2026
Sea Cow Lake Secondary, Matric (Merit Exemption), October 2026
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Project Management
Operations Management
Customer Service
Customer Experience
Customer Support
Call Centers
Call Center Administration
Sales Operations
Telephone Skills
Telecommunications
Account Management
Team Leadership
Training
Change Management
Management
Sales
Performance Management
Microsoft Office
Team Management
Strategic Planning
Contact Centers
Microsoft Excel
Sports Betting
Conflict Management
Executive Coaching
Leadership Development
Staff Development
Customer Satisfaction
Leadership
Customer Retention
Customer Relationship Management (CRM)
Team Building
Executive Operations Management
Business Development
Business Process Improvement
Client Liaison
Sales Management
Employee Relations
Business Strategy
Coaching
Microsoft Word
Negotiation
Business Analysis
Business Acumen
Business Intelligence
Business Process Design
Problem Solving
Budget Management
Business Performance Management
Performance Managment
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What is Eugene Naidu email address?
Email Eugene Naidu at [email protected]. This email is the most updated Eugene Naidu's email found in 2026.
How to contact Eugene Naidu?
To contact Eugene Naidu send an email to [email protected]. (updated on May 15, 2024)
What company does Eugene Naidu work for?
Eugene Naidu works for Winning Form Group
What is Eugene Naidu's role at Winning Form Group?
Eugene Naidu is General Manager
What is Eugene Naidu's Phone Number?
Eugene Naidu's phone (**) *** *** 116
What industry does Eugene Naidu work in?
Eugene Naidu works in the Transportation/Trucking/Railroad industry.
Eugene Naidu Email Addresses
Eugene Naidu Phone Numbers
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