Estalin Pena
Technical Support Analyst at Magnet Forensics | Kitchener, Ontario, Canada
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Technical Support Analyst at Magnet Forensics in February 2025 to Present
Customer Service Desk Technician at IMS in September 2024 to January 2025
Desktop Support Analyst at Magnet Forensics in January 2024 to April 2024
Customer Solutions Specialist at Rogers Communications in June 2023 to August 2023
Director of Software Quality Assurance at Wepsys in March 2022 to May 2023
System Engineering IV at Claro RD in August 2018 to April 2021
Charging System Engineer at Claro RD in September 2008 to August 2018
Technical and Data Support at Verizon in December 2005 to May 2008
Technical Support Agent at Verizon in September 2004 to December 2004
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Conestoga College, Computer Systems Technician, August 2026
Universidad del Caribe, Dominican Republic, System Engineer, August 2026
ITLA, Cisco Network Security, August 2026
ITLA, IT Essentials II Network Operating Systems, August 2026
ITLA, CCNA certification, August 2026
ITLA, IT Essentials I PC Hardware and Software, August 2026
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Active Listening
Cisco Firewall Security
Firewalls
Microsoft Azure
Domain Name System (DNS)
Dynamic Host Configuration Protocol (DHCP)
Attention to Detail
Telephone Support
Resolving Issues
Customer Support
Customer Experience
Negotiation
Merchandising
Marketing
Demos
Sales Processes
Organization Skills
Cash Handling
Interpersonal Skills
Critical Thinking
Sales
Customer Satisfaction
Build Strong Relationships
Jira Service Desk
Technical Assistance
Windows 10
Tracking Systems
ServiceNow
Office 365
Microsoft 365
Call Tracking
Azure Active Directory
Microsoft Intune
Ghost Imaging
Computer Hardware Troubleshooting
Microsoft SQL Server
Azure DevOps Services
Technical Documentation
Team Management
Network Administration
Subnetting
Network Switches
Technical Support
Software Installation
Computer Hardware Installation
Networking
GSM
QA
Quality Assurance
Testing
Troubleshooting
Test Cases
Test Management
Manual Testing
Regression Testing
Software Quality Assurance
System Testing
Functional Testing
Agile Testing
Software Development Life Cycle (SDLC)
Test Planning
Performance Testing
Agile Methodologies
Test Analysis
User Stories
Software Quality
Software Testing
Requirements Analysis
MySQL
Microsoft Office
Youtrack
Team Leadership
Communication
English
Spanish
Desktop Administration
Microsoft Applications
Charging Systems
CCNA
Manual Test Execution
Test Case Generation
Test Execution
ISTQB
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Discover more about Magnet ForensicsWhat is Estalin Pena email address?
Email Estalin Pena at [email protected] and [email protected]. This email is the most updated Estalin Pena's email found in 2026.
How to contact Estalin Pena?
To contact Estalin Pena send an email to [email protected] or [email protected]. (updated on February 15, 2025)
What company does Estalin Pena work for?
Estalin Pena works for Magnet Forensics
What is Estalin Pena's role at Magnet Forensics?
Estalin Pena is Technical Support Analyst
What is Estalin Pena's Phone Number?
Estalin Pena's phone (416) ***-*915
What industry does Estalin Pena work in?
Estalin Pena works in the Outsourcing/Offshoring industry.
Estalin Pena Email Addresses
Estalin Pena Phone Numbers
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