Eric Weprin
Director, Performance and Service Quality - Metropolitan Transportation Authority Headquarters at State of NY Metropolitan Transportation Authority | Plainview, New York, United States
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Eric Weprin currently serves as a Senior Computer Support Analyst at the New York State Metropolitan Transportation Authority (MTA), where he plays a pivotal role in optimizing the agency’s IT infrastructure and support services. Leveraging his extensive background in information technology, Eric focuses on delivering high-quality technical support and ensuring the seamless operation of critical systems that underpin the MTA’s daily transportation functions. His expertise in hardware management, Windows Server environments, and troubleshooting enables him to swiftly diagnose and resolve complex technical issues, minimizing downtime and enhancing operational efficiency.
A key aspect of Eric’s role involves developing and presenting quantifiable IT metrics to both the Agency Business units and the CIO. By analyzing performance data and operational KPIs, he provides valuable insights into the effectiveness of IT services, facilitating data-driven decision-making. His ability to evaluate and recommend corrective actions ensures that IT services consistently meet or exceed organizational expectations, aligning with the MTA’s strategic goals for reliability and customer service excellence.
Eric’s leadership extends to managing integration projects that streamline workflows across various departments, utilizing his skills in program management and customer relationship management (CRM). His proactive approach to troubleshooting and analysis helps identify areas for improvement, fostering a culture of continuous enhancement within the agency’s IT operations. With a strong foundation in computer hardware, Windows Server management, and IT service delivery, Eric Weprin is a vital asset in advancing the MTA’s technological capabilities and supporting its mission to provide safe, reliable transportation for millions of commuters daily.
Director, Performance and Service Quality - Metropolitan Transportation Authority Headquarters at State of NY Metropolitan Transportation Authority in January 2015 to Present
Deputy Chief IT Client Support at State of NY Metropolitan Transportation Authority in May 2021 to Present
Director of Client Support, Operations and Enabling Technologies - Business Service Center at State of NY Metropolitan Transportation Authority in August 2010 to January 2015
Help Desk Manager - Headquarters at State of NY Metropolitan Transportation Authority in November 2006 to August 2010
Senior Computer Support Analyst at State of NY Metropolitan Transportation Authority in October 2004 to October 2006
Technical Service Supervisor/Specialist at Corbis in June 1999 to October 2004
Technical Service Supervisor at Corbis in January 2000 to January 2004
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NYU Tandon School of Engineering, Master of Engineering - MEng, September 2026
SUNY Oneonta, Bachelor Of Arts, September 1992 to September 1996
Computing Technology Industry Association New, Examination Institute
New York University - Polytechnic School of Engineering, Masters degree
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information Technology
Business Process Improvement
IT Management
Integration
VPN
Infrastructure
Program Management
Software Installation
Virtual Private Network (VPN)
Disaster Recovery
Software Documentation
Troubleshooting
Analysis
Information Technology
Security
Project Management
Vendor Management
Business Analysis
Printer Support
IT Strategy
Requirements Analysis
Customer Relationship Management (CRM)
Microsoft Exchange
Hardware
Computer Hardware
Windows
MCSE
Microsoft Office
Windows Server
Management
Leadership
Help Desk Support
Microsoft Certified Professional
A+ Certified
ITIL Foundation Certification
Intelligent Transporation Systems
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What is Eric Weprin email address?
Email Eric Weprin at [email protected] and [email protected]. This email is the most updated Eric Weprin's email found in 2026.
What is Eric Weprin phone number?
Eric Weprin phone number is 2124045744, 5164339422 and (212) 421-1615.
How to contact Eric Weprin?
To contact Eric Weprin send an email to [email protected] or [email protected]. If you want to call Eric Weprin try calling on 2124045744, 5164339422 and (212) 421-1615. (updated on May 10, 2025)
What company does Eric Weprin work for?
Eric Weprin works for State of NY Metropolitan Transportation Authority
What is Eric Weprin's role at State of NY Metropolitan Transportation Authority?
Eric Weprin is Director, Performance and Service Quality - Metropolitan Transportation Authority Headquarters
What industry does Eric Weprin work in?
Eric Weprin works in the Transportation/Trucking/Railroad industry.
Eric Weprin Email Addresses
Eric Weprin Phone Numbers
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