Eric Splichal
Sr. Support Escalation Engineer at Microsoft | Fargo-Moorhead
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Eric Splichal currently serves as a Senior Support Escalation Engineer at Microsoft, where he plays a pivotal role in assisting commercial customers with Office Deployment and Activation challenges. With a deep understanding of Microsoft products and a focus on optimizing deployment strategies, Eric is dedicated to ensuring that organizations can leverage the full potential of their Office 365 environments. His expertise spans a range of critical areas, including PerformancePoint Services and SharePoint, allowing him to provide comprehensive support tailored to the unique needs of each client.
In his current role, Eric is not only a troubleshooter but also a strategic planner, guiding customers through the complexities of Office ProPlus deployment. His hands-on experience with tools such as Office Log Analysis, Fiddler, Process Monitor, Netmon, and Netsh enables him to diagnose issues effectively and implement solutions that enhance performance and user satisfaction. Eric's commitment to customer success is evident in his proactive approach to identifying potential deployment pitfalls and crafting tailored strategies to mitigate them.
Key projects Eric has spearheaded include large-scale Office 365 migrations and the development of best practices for seamless activation processes. By collaborating closely with clients, he ensures that their transition to Microsoft solutions is smooth and efficient, ultimately empowering them to achieve their business objectives. Eric's blend of technical acumen and customer-centric focus positions him as a trusted advisor in the realm of Office deployment, making him an invaluable asset to both Microsoft and its commercial clientele.
Sr. Support Escalation Engineer at Microsoft in September 2021 to Present
Support Escalation Engineer at Microsoft in September 2014 to September 2021
Sr. Support Engineer at Microsoft in May 2011 to August 2014
Team Manager at VMC in August 2010 to May 2011
Technical Lead at VMC in February 2008 to August 2010
Support Engineer at VMC in May 2007 to February 2008
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Concordia College, Bachelor of Arts (B.A.), September 2026
Concordia College, Bachelor of Arts (B.A.), September 2026
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Office Deployment
PerformancePoint Services
SharePoint
Microsoft Products
Troubleshooting
O365 Deployment
Planning ProPlus Deployment Strategies
Office Log Analysis, Fiddler, Process Monitor, Netmon, Netsh
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Discover more about MicrosoftWhat is Eric Splichal email address?
Email Eric Splichal at [email protected]. This email is the most updated Eric Splichal's email found in 2026.
What is Eric Splichal phone number?
Eric Splichal phone number is 701-340-4939.
How to contact Eric Splichal?
To contact Eric Splichal send an email to [email protected]. If you want to call Eric Splichal try calling on 701-340-4939. (updated on September 05, 2024)
What company does Eric Splichal work for?
Eric Splichal works for Microsoft
What is Eric Splichal's role at Microsoft?
Eric Splichal is Sr. Support Escalation Engineer
What industry does Eric Splichal work in?
Eric Splichal works in the Computer Software industry.
Eric Splichal Email Addresses
Eric Splichal Phone Numbers
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