Eric Minish
Lead Systems & Automation Specialist at Transactly | Central Lake, Michigan, United States
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As the AAA Service Lead at Transactly, Eric Minish plays a pivotal role in enhancing operational efficiency and driving customer satisfaction through innovative solutions. With a strong foundation in data analysis and process optimization, Eric leverages his expertise in SQL and workflow management to streamline internal processes and improve service delivery. His recent transition from Application Support Specialist to AAA Service Lead has allowed him to take on more strategic responsibilities, including technical onboarding and offboarding of employees, which ensures that the team is equipped with the necessary tools and knowledge to excel.
Eric's proficiency in both HubSpot and Salesforce has been instrumental in bridging the gap between technical capabilities and stakeholder needs. By collaborating closely with various departments, he has successfully envisioned and implemented workflows that not only meet immediate operational demands but also align with long-term business objectives. His commitment to customer engagement is evident in his ability to build strong relationships with clients, ensuring that their needs are met with tailored solutions.
In addition to his technical skills, Eric's public speaking and training abilities enable him to effectively communicate complex concepts to diverse audiences. Whether conducting demos or troubleshooting issues, he excels at fostering an environment of collaboration and continuous improvement. As he continues to lead key projects at Transactly, Eric remains dedicated to leveraging data-driven insights to solve complex challenges, ultimately driving the company’s mission forward.
Lead Systems & Automation Specialist at Transactly in July 2023 to Present
Customer Success Operations Manager/ Operations Manager at Transactly in September 2020 to April 2023
Customer Success Manager at Geotix in June 2017 to June 2020
Customer Service Manager at Owner / Founder in April 2013 to June 2017
District Court Legal Assistant II at 4th Judicial District Attorney's Office in April 2010 to March 2013
Volunteer Victim Advocate at 4th Judicial District Attorney's O in November 2009 to April 2010
Victim Advocate Intern at Isabella County Prosecuting Attorney's Office in May 2009 to August 2009
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Central Michigan University, Bachelor of Science, September 2026
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Systems awareness
Cross-platform automation
SQL + reporting ownership
Multi-department tooling
Pre-AI/LLM orchestration fluency
Customer Success Operations
Cross-Functional Collaboration
Reporting & Dashboards
Process Improvement
Workflow Automation
Systems Thinking
Infrastructure-Aware Ops
Cross-Platform Integration
LLM Tooling & Orchestration
SQL
PostgreSQL
Business Process Improvement
Customer Experience
Microsoft Office
Public Speaking
Legal Writing
Telephone Skills
Microsoft Excel
Filing
Social Media
Criminal Justice
WordPress
Hearings
Excel
Soundbooth
Answering Phones
Jury Instructions
Higher Education
Event Planning
Customer Service
Direct Client Interaction
homebrewing
Technical Support
Zendesk
Research
Training
Client Relations
Communication
Teamwork
Troubleshooting
Problem Solving
technical support
E-commerce
Customer Relationship Management (CRM)
Customer Interaction
Creative Problem Solving
Customer Satisfaction
online support
onboarding
demos
Customer Engagement
Key Client Relationships
Interviewing
Microsoft word
Relationship Building
Customer Success
Strategy
Data Analysis
Project Management
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Discover more about TransactlyWhat is Eric Minish email address?
Email Eric Minish at [email protected], [email protected] and [email protected]. This email is the most updated Eric Minish's email found in 2026.
What is Eric Minish phone number?
Eric Minish phone number is 9894006534 and 2079396518.
How to contact Eric Minish?
To contact Eric Minish send an email to [email protected], [email protected] or [email protected]. If you want to call Eric Minish try calling on 9894006534 and 2079396518. (updated on January 10, 2025)
What company does Eric Minish work for?
Eric Minish works for Transactly
What is Eric Minish's role at Transactly?
Eric Minish is Lead Systems & Automation Specialist
What industry does Eric Minish work in?
Eric Minish works in the Computer Software industry.
Eric Minish Email Addresses
Eric Minish Phone Numbers
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