Eric Ficheux

Eric Ficheux currently serves as a Project Manager at Nantes Métropole, where he plays a pivotal role in steering complex initiatives focused on enhancing organizational efficiency and digital transformation. His expertise in program management and change management enables him to oversee multifaceted projects that align with the metropolitan area's strategic objectives. One of his key responsibilities involves managing the lifecycle of Identity and Access Management (IAM) systems, ensuring robust governance setup, and facilitating transverse coordination between various projects spanning HR and IT domains. This requires a keen understanding of project delivery methodologies, risk management, and the implementation of KPIs to monitor progress and ensure compliance with governance standards.

In addition to his technical project management skills, Eric has demonstrated a strong capacity for fostering organizational change. Notably, he led a coaching organization initiative aimed at reducing email dependence within the teams. By promoting the adoption of more efficient collaboration tools and practices, he helped improve communication workflows, enhance usability testing processes, and ultimately save valuable time for staff. His proficiency with collaboration tools and balanced scorecard approaches supports strategic alignment and continuous improvement efforts across departments.

Eric’s comprehensive skill set—including project planning, risk management, and usability testing—enables him to deliver projects that are not only on time and within scope but also aligned with Nantes Métropole’s broader digital and operational transformation goals. His ability to coordinate cross-functional teams, manage documentation, and implement effective change strategies makes him a key driver of innovation and efficiency within the organization.