Enite Silva
Senior Banking Advisor at RBC | Calgary, Alberta, Canada
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Enite Silva currently serves as a Senior Banking Advisor at RBC, where she leverages her extensive customer service expertise to deliver exceptional financial solutions and personalized client experiences. In her role, Enite is instrumental in processing a wide range of banking transactions, including credit card applications, credit limit increases, balance transfers, refunds, and account maintenance, ensuring accuracy and compliance with banking policies. Her proficiency with online databases and recordkeeping tools allows her to efficiently manage client information, streamline processes, and provide timely support.
Enite’s expertise extends beyond routine transactions; she excels at uncovering clients’ banking needs during initial interactions, offering tailored advice, and identifying cross-sell and referral opportunities to enhance client satisfaction and loyalty. Her strong troubleshooting skills and professional telephone demeanor enable her to handle inbound and outbound calls with confidence, fostering trust and building long-term relationships. She is adept at utilizing technology, such as CasperJS, to automate routine tasks, improve operational efficiency, and deliver a seamless client experience.
In addition to her technical skills, Enite is a dedicated team player with a keen eye for detail and a passion for delivering memorable customer service. Her goal-oriented approach and ability to adapt to dynamic banking environments make her a valuable asset to RBC’s client advisory team. Through her commitment to excellence and her deep understanding of personal banking products and services, Enite Silva continues to contribute significantly to the bank’s success by driving sales, enhancing client retention, and ensuring a high standard of service delivery.
Senior Banking Advisor at RBC in May 2024 to Present
Banking Advisor at RBC in August 2022 to May 2024
Admission/Customer Service Officer at Schneider Institute in February 2021 to January 2022
Manager/Customer Service Personnel at Silvasparkle Laundry in November 2017 to February 2021
Customer Service Officer at Zenith Bank Plc in May 2014 to November 2016
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University of Benin, Bachelor's degree, July 2026
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Online Databases
Online Data Entry
Data Privacy
Data Entry
Confidentiality
credit card analysis
Credit Cards
Digital Education
Troubleshooting
Online banking and Mobile Application Troubleshooting
Rewards Programs
Analytical Skills
Personal Banking
CasperJS
Emotional Intelligence
Teamwork
Banking
Communication
Customer Service
Inbound and Outbound calling
Professional telephone demeanor
Multiline phone talent
Recordkeeping Strength
Problem Solving
Presentation Skills
Easily Adaptable
Business Relationship Management
Decision-Making
Interpersonal Skills
Customer Support
Inventory Management
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Discover more about RBCWhat is Enite Silva email address?
Email Enite Silva at [email protected]. This email is the most updated Enite Silva's email found in 2026.
How to contact Enite Silva?
To contact Enite Silva send an email to [email protected]. (updated on February 28, 2025)
What company does Enite Silva work for?
Enite Silva works for RBC
What is Enite Silva's role at RBC?
Enite Silva is Senior Banking Advisor
What is Enite Silva's Phone Number?
Enite Silva's phone (416) ***-*328
What industry does Enite Silva work in?
Enite Silva works in the Banking industry.
Enite Silva Email Addresses
Enite Silva Phone Numbers
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