Emilie Glaize
Customer Success Manager at PROS | Metz, Grand Est, France
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Emilie Glaize is a highly dedicated and solutions-oriented Customer Success Manager at PROS, where she plays a pivotal role in empowering clients within the dynamic travel and airline industries. Leveraging her extensive background in project management, customer service, and SaaS solutions, Emilie specializes in driving strategic initiatives that enhance revenue management, optimize dynamic pricing strategies, and improve overall customer engagement. Her expertise in managing complex projects from conception through to successful implementation allows her to deliver tailored solutions that meet the unique needs of her clients, ensuring they maximize the value of PROS’ innovative revenue management tools.
In her current role, Emilie collaborates closely with airline and travel industry stakeholders across the Europe region, supporting some of the most successful and innovative companies in their digital transformation journeys. She is instrumental in onboarding new clients, providing ongoing training, and delivering insights that enable her clients to refine their pricing strategies and improve their booking engine performance. Emilie’s deep understanding of industry-specific challenges—such as revenue analysis, commercial aviation, and online voyage management—enables her to offer strategic guidance that aligns with clients’ business goals.
Her key projects often involve process improvement initiatives, incident management, and strategic planning to streamline operations and foster long-term client success. Emilie’s strong communication skills and ability to manage multiple priorities simultaneously make her a trusted partner for her clients, helping them navigate the complexities of modern commerce with confidence. Through her proactive approach and industry expertise, Emilie Glaize continues to drive impactful results, ensuring her clients stay ahead in a competitive and rapidly evolving market.
Customer Success Manager at PROS in September 2022 to Present
Customer Delivery Manager at PROS in February 2020 to November 2022
Principal Delivery Manager Digital Experience at Sabre Airline Solutions in August 2016 to February 2020
Senior E-commerce Delivery Manager at Sabre Airline Solutions in October 2008 to February 2020
Customer Success Manager EMEA at Sabre Airline Solutions in January 2005 to October 2008
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University of Paris I: Panthéon-Sorbonne, Master's degree, August 2026
ESCAET, Graduated with a Tourism Management Masters Degree with honors at ESCAET (Ecole Superieur de Commerc, August 2026
SSCS Training, Certificate Scientific Bases of Dietetics, August 2026
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Gestion de projet
Liaison avec la clientèle
Travail d’équipe
Communication
E-commerce
Strategy
Airlines
Management
Sabre
Travel Management
Cross-functional Team Leadership
Business Development
Travel Technology
Online Travel
Tourism
Amadeus
Project Planning
Business Travel
Pricing
Revenue Analysis
Business Process
Flights
Commercial Aviation
Aviation
Airports
Account Management
Leadership
Ticketing
Galileo
Gestion de compte
Gestion des voyages
Voyage en ligne
Stratégie
Pricing Strategy
Développement commercial
Tourisme
Compagnie aérienne
Tarification
Stratégie marketing
online distribution
Distribution multicanal
Consulting stratégique
brand strategy
Marketing B2B
Compétences analytiques
Leadership d’équipe
Réservations auprès d'une compagnie aérienne
Gestion de la relation client (CRM)
Gestion d’équipe
Stratégie commerciale
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Discover more about PROSWhat is Emilie Glaize email address?
Email Emilie Glaize at [email protected] and [email protected]. This email is the most updated Emilie Glaize's email found in 2026.
How to contact Emilie Glaize?
To contact Emilie Glaize send an email to [email protected] or [email protected]. (updated on February 24, 2025)
What company does Emilie Glaize work for?
Emilie Glaize works for PROS
What is Emilie Glaize's role at PROS?
Emilie Glaize is Customer Success Manager
What is Emilie Glaize's Phone Number?
Emilie Glaize's phone (**) *** *** 130
What industry does Emilie Glaize work in?
Emilie Glaize works in the Computer Software industry.
Emilie Glaize Email Addresses
Emilie Glaize Phone Numbers
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