Elsa Hance

Toho Water Authority was established in 2003 by a special act of the Florida legislature and provides a full range of water, wastewater and reclaimed water services to its customers. Toho currently serves approximately 470,000 residential and commercial customers in Kissimmee, St. Cloud, Poinciana and unincorporated areas of Osceola, Orange and Polk counties. Toho operates 15 water treatment plants which treat raw water and make it safe for drinking. In addition, Toho operates 4 booster stations which move and pressurize already treated water. Toho’s water facilities currently rely exclusively on groundwater derived from the upper Floridan aquifer. Raw water supply wells currently pump an average of 52 million gallons per day (MGD) to the water treatment plants located throughout the service area. Potable water is distributed through 2,877 miles of pipe ranging from 2"-30". Toho’s wastewater facilities include nine water reclamation facilities (WRF), sewage collection facilities, and wastewater effluent disposal facilities. The water reclamation facilities operate independently for set geographic areas throughout the service area. Wastewater is delivered to the various WRFs through a network of 2,602 miles of collection and transmission system piping with 637 lift stations. The highly treated reclaimed water produced by the WRFs is distributed through 1,233 miles of reclaimed water distribution mains and used for irrigation customers or routed to the system’s rapid infiltration basins (RIBs) to recharge the groundwater. The waste solids from the treatment process, termed bio-solids, are processed by a third party to produce a soil supplement/fertilizer that is beneficially used on agricultural lands.