Elly Filho
Client Relations Manager at eWaste Solutions (Formerly PC Survivors) | Hanover, Massachusetts, United States
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As the Client Relations Manager at PC Survivors, a certified recycler of electronics and provider of on-site hard drive and data destruction services, Elly Filho plays a pivotal role in bridging the gap between clients and the company's innovative solutions. With a strong foundation in customer service, Elly has honed a unique skill set that emphasizes attentive listening and effective communication, essential for understanding and addressing the diverse needs of clients in a rapidly evolving industry.
In his current role, Elly is responsible for cultivating and nurturing long-term relationships with clients, ensuring their satisfaction and loyalty. He adeptly identifies client needs and preferences, leveraging his expertise in data destruction and electronics recycling to recommend tailored services that align with their operational requirements. By serving as the primary point of contact for client inquiries, Elly delivers prompt and efficient resolutions, reinforcing trust and reliability in PC Survivors’ offerings.
Elly's proficiency in CRM software and project management enhances his ability to streamline processes and maintain organized client interactions. His advanced communication skills facilitate effective contract negotiations, allowing him to advocate for both the company and its clients. Furthermore, his understanding of business operations within the recycling industry positions him as a knowledgeable resource, enabling him to provide insights that drive client success. Through his commitment to relationship building and networking, Elly continues to foster a culture of collaboration and excellence at PC Survivors, ensuring that clients receive the highest level of service in their data destruction and electronics recycling needs.
Client Relations Manager at eWaste Solutions (Formerly PC Survivors) in May 2019 to Present
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Client Relationship Management
Problem Resolution & Conflict Management
Contract & Account Management
CRM & Communication Tools
Team Collaboration & Cross-Functional Coordination
CRM software proficiency
Product Knowledge and Technical Expertise
Customer Lifecycle Management
Contract Negotiation
Data Analytics and Reporting
Strategic Account Management
Problem-Solving and Conflict Resolution
Project Management and Organizational Skills
Understanding of business operations and expertise in the relevant industry.
Contract Negotiation and Management
Financial Acumen and Revenue Forecasting
Compliance with regulations and adherence to industry standards
Relationship Building and Networking
Emotional Intelligence and Empathy
Advanced Communication Skills
Customer Relationship Management (CRM)
Management
Data Destruction
Electronics
Customer Service
Confidentiality
confidentiality and security of consumer/constituent information
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What is Elly Filho email address?
Email Elly Filho at [email protected]. This email is the most updated Elly Filho's email found in 2026.
How to contact Elly Filho?
To contact Elly Filho send an email to [email protected]. (updated on August 26, 2024)
What company does Elly Filho work for?
Elly Filho works for eWaste Solutions (Formerly PC Survivors)
What is Elly Filho's role at eWaste Solutions (Formerly PC Survivors)?
Elly Filho is Client Relations Manager
What is Elly Filho's Phone Number?
Elly Filho's phone (413) ***-*287
What industry does Elly Filho work in?
Elly Filho works in the Renewables & Environment industry.
Elly Filho Email Addresses
Elly Filho Phone Numbers
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