Elizabeth Subhakar
Quality Analyst at DXC Technology | Bengaluru, Karnataka, India
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Elizabeth Subhakar is a dedicated Quality Analyst at DXC Technology, where she leverages her extensive experience in the hospitality sector to enhance operational efficiency and client satisfaction. With over seven years of expertise, Elizabeth has honed her analytical skills to evaluate and identify key error-prone areas within both voice and non-voice processes. Her role is pivotal in ensuring that the performance of call center operations meets the highest standards, particularly in managing special and last-minute requests, as well as implementing effective service recovery strategies.
At DXC Technology, Elizabeth is actively involved in the certification and orientation of new agents, equipping them with the necessary tools and techniques to excel in their roles. Her methodical approach to quality control not only fosters a culture of continuous improvement but also enhances the overall client and account management experience. By utilizing her skills in CRM and IT Service Management (ITSM), she effectively analyzes data to drive actionable insights that boost team performance and operational outcomes.
Elizabeth’s strong interpersonal communication skills and commitment to teamwork make her an invaluable asset to her colleagues. She excels in team coordination and mentoring, ensuring that her team is well-prepared to meet the challenges of a dynamic work environment. Her ability to coach and support her peers fosters a collaborative atmosphere that encourages innovation and excellence. Through her contributions, Elizabeth Subhakar continues to play a crucial role in elevating the standards of quality assurance at DXC Technology, ultimately driving success for both the organization and its clients.
Quality Analyst at DXC Technology in December 2019 to Present
Reservations Supervisor at Accor in December 2013 to December 2019
Reservations Agent at Accor in December 2013 to October 2014
Mgr - Customer Service & Sales Co-ordination at Cartracks in April 2013 to November 2013
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S R M College of Pharmacy, Bachelor of Pharmacy - BPharm, November 1997 to November 2026
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Supervisory Skills
Interpersonal Communication
Organization Skills
Reservations
Employee Training
Quality Control
Customer Service Management
Client Services
Customer Support
Customer Service
Sales Coordination
Sales
New Business Development
Customer Satisfaction
Team Leadership
Direct Sales
Call Centers
Sales Operations
Customer Retention
CRM
Team Management
Teamwork
Sales Management
Leadership
Team Building
Management
Customer Relationship Management (CRM)
People Management
Kaizen Facilitation
Training
Escalations Management
Customer Experience
New Hire Orientations
Team Coordination
Team Mentoring
Conflict Resolution
ITSM
Problem Solving
Communication
Coaching
Service Delivery
Process Improvement
Logical Reasoning
Quality Management
Root Cause Analysis
Business Analysis
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Discover more about DXC TechnologyWhat is Elizabeth Subhakar email address?
Email Elizabeth Subhakar at [email protected]. This email is the most updated Elizabeth Subhakar's email found in 2026.
How to contact Elizabeth Subhakar?
To contact Elizabeth Subhakar send an email to [email protected]. (updated on November 01, 2024)
What company does Elizabeth Subhakar work for?
Elizabeth Subhakar works for DXC Technology
What is Elizabeth Subhakar's role at DXC Technology?
Elizabeth Subhakar is Quality Analyst
What is Elizabeth Subhakar's Phone Number?
Elizabeth Subhakar's phone (**) *** *** 358
What industry does Elizabeth Subhakar work in?
Elizabeth Subhakar works in the Information Technology & Services industry.
Elizabeth Subhakar Email Addresses
Elizabeth Subhakar Phone Numbers
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