Eliud Serrano

Q: What is Eliud Serrano email address?

Email Eliud Serrano at eliud_ss@hotmail.com and eliud.serrano@servicenow.com. This email is the most updated Eliud Serrano's email found in 2026.

Q: How to contact Eliud Serrano?

To contact Eliud Serrano send an email to eliud_ss@hotmail.com or eliud.serrano@servicenow.com. (updated on March 04, 2025)

Sr Manager Customer Excellence Group, NOLA at ServiceNow | Mexico City, Mexico

About Eliud Serrano

Eliud Serrano serves as the Senior Manager of the Customer Excellence Group at ServiceNow in New Orleans, Louisiana, where he plays a pivotal role in driving customer satisfaction and operational efficiency. With a strong focus on team management and project execution, Eliud leads a dedicated team of Technical and Business Process Consultants, ensuring they deliver exceptional value to clients. His expertise in SaaS sales and cloud computing enables him to effectively bridge the gap between technical requirements and business objectives, translating complex needs into actionable architectural blueprints.

In his current role, Eliud is instrumental in fostering relationships with business leaders, allowing him to gain deep insights into their operational challenges and strategic goals. This collaborative approach not only enhances the client experience but also facilitates the establishment of robust delivery operating model governance. By implementing best practices for successful go-lives and promoting end-user adoption, Eliud ensures that ServiceNow’s solutions are seamlessly integrated into clients' workflows, leading to sustained support and satisfaction.

Eliud’s adaptability and proactive mindset have been key to navigating the dynamic landscape of enterprise software and integration. His broad experience in vendor negotiations and contract management further strengthens his ability to drive results in a competitive environment. Recognized for his detail-oriented approach, Eliud is committed to mentoring his team, fostering a culture of continuous improvement, and ultimately contributing to ServiceNow’s mission of transforming the way organizations work.

Eliud Serrano Work