Elis Zanandre
Customer Experience Coordinator at The Kraft Heinz Company | São Paulo, Brazil
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Elis Zanandre is a dynamic Customer Experience Coordinator at The Kraft Heinz Company, where she leverages her background in Agricultural Engineering and her extensive experience in customer service to enhance operational efficiency and client satisfaction. With a degree from the prestigious Universidade Estadual de Campinas (UNICAMP) and an enriching year spent studying at Mississippi State University, Elis has cultivated a unique blend of technical knowledge and practical skills that she applies to her current role.
In her position, Elis is responsible for managing the end-to-end order portfolio for strategic accounts, which includes meticulous allocation, scheduling, and follow-up on deliveries, as well as overseeing reverse logistics. Her expertise in key performance indicators such as On Time In Full (OTIF), Fill Rate, and Order Cycle Time allows her to drive improvements in service delivery and inventory management. By employing strategic thinking and process improvement methodologies, she ensures that operational routines are streamlined, thus enhancing the overall customer experience.
Elis's proficiency in Microsoft Excel and her analytical skills enable her to generate insightful reports that inform decision-making and optimize supply chain processes. Her commitment to customer satisfaction is evident in her proactive approach to managing stock levels and addressing potential out-of-stock situations before they impact clients. As a skilled team leader, she fosters collaboration among cross-functional teams to achieve common goals, ultimately contributing to the success of The Kraft Heinz Company in a competitive market. With a passion for continuous improvement and a keen eye for detail, Elis is dedicated to delivering exceptional service and driving business growth.
Customer Experience Coordinator at The Kraft Heinz Company in June 2023 to Present
Coordenadora de Planejamento e Abastecimento at Magazine Luiza in January 2022 to June 2023
Analista Sênior de Planejamento e Abastecimento at Magazine Luiza in October 2021 to December 2021
Analista Pleno de Planejamento e Abastecimento at Magazine Luiza in May 2021 to September 2021
Analista Júnior de Abastecimento at Magazine Luiza in August 2019 to April 2021
Estagiária de Compras at Danone in July 2018 to June 2019
Estagiária de Pesquisa e Desenvolvimento at Florida Agricultural and Mechanical University in May 2016 to June 2016
Bolsista Ciência Sem Fronteiras at CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior in June 2015 to May 2016
Estagiária at Universidade Estadual de Campinas in October 2012 to September 2013
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Universidade Estadual de Campinas, October 2026
Mississippi State University, Graduação, October 2026
Escola Técnica Estadual Conselheiro Antonio Prado, Técnico, October 2026
Escola Técnica Estadual Conselheiro Antonio Prado, October 2026
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Planejamento tático
Planejamento estratégico
Experiência do cliente
Indicadores-chave de desempenho
Gestão de equipes
Pensamento estratégico
Planos de ação
Planejamento comercial
Melhoria de processos
Gestão de produtos
Liderança
Capacidade de organização
Gestão de crises
Relatórios e análises
Gestão de estoques
Gestão de fornecedores
Tomada de decisão
Comunicação
Habilidades analíticas
Resolução de problemas
Trabalho em equipe
Microsoft Office
Gestão de projetos
SAP
Implementação de projetos
Microsoft Excel
Inglês
Capacidade de autogestão
Relatórios KPI
Implementação de KPI
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Discover more about The Kraft Heinz CompanyWhat is Elis Zanandre email address?
Email Elis Zanandre at [email protected]. This email is the most updated Elis Zanandre's email found in 2026.
How to contact Elis Zanandre?
To contact Elis Zanandre send an email to [email protected]. (updated on December 01, 2024)
What company does Elis Zanandre work for?
Elis Zanandre works for The Kraft Heinz Company
What is Elis Zanandre's role at The Kraft Heinz Company?
Elis Zanandre is Customer Experience Coordinator
What is Elis Zanandre's Phone Number?
Elis Zanandre's phone (**) *** *** 341
What industry does Elis Zanandre work in?
Elis Zanandre works in the Food Production industry.
Elis Zanandre Email Addresses
Elis Zanandre Phone Numbers
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