Eliot Bless
VP, Client Success & Partnerships at Highwing | Grafton, Massachusetts, United States
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Eliot Bless currently serves as the Vice President of Client Success & Partnerships at Highwing, where he leverages over 15 years of expertise in the Insurtech industry to drive client-centric initiatives and operational excellence. As a key member of the executive team for a rapidly growing marketing and placement platform, Eliot plays an instrumental role in shaping the strategic direction of the company, which has successfully secured over $10 million in Seed and Series A funding. His deep understanding of the commercial property, casualty, and specialty insurance markets enables him to effectively bridge the gap between middle market brokers and national carriers, ensuring that client needs are met with innovative solutions.
Eliot has been pivotal in designing and operationalizing a comprehensive success and implementation program that guides clients from the initial sale through to renewal. This program not only enhances product adoption but also fosters long-term relationships built on trust and mutual success. His proven track record in leading cross-functional teams has resulted in significant improvements in customer experience and business process efficiency, ultimately driving revenue growth and expanding market footprint for Highwing.
Passionate about B2B software implementation, Eliot excels in coordinating activities that enhance customer success and satisfaction. His leadership skills are complemented by a strong focus on training and development, ensuring that both clients and internal teams are equipped with the knowledge and tools necessary to thrive in a competitive landscape. With a relentless commitment to process improvement and account management, Eliot Bless continues to set the standard for excellence in client advocacy within the Insurtech space.
VP, Client Success & Partnerships at Highwing in June 2020 to Present
VP of Operations at Veruna, Inc. in January 2017 to January 2020
VP of Product at RiskAnalytics in January 2007 to January 2017
Loss Control Representative at Acadia Insurance (a W. R. Berkley Company) in January 2004 to January 2007
Environmental Health Safety Specialist at RPF Environmental, Inc. in January 2002 to January 2004
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Johnson County Community College, Graduate Certificate
Keene State College, BS
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Product Adoption
Executive-level Communication
Coordinating Activities
Data-driven Decision Making
Strategic Thinking
Product Analytics
Product Planning
Expert Advisor
Product Operations
Team Leadership
Cross Team Communication
Strategic Planning
Risk Management
Product Management
Operational Planning
Project Management
Business Process Improvement
Insurance
Business Development
Agile Methodologies
Business Analysis
Program Management
Customer Relationship Management (CRM)
Software Development Life Cycle (SDLC)
Business Strategy
Change Management
Procurement
Software Implementation
Customer Experience
Software as a Service (SaaS)
Salesforce.com
Decision-Making
Training
Management
Leadership
Cross-functional Team Leadership
Executive Management
Strategic Leadership
Customer Service
Strategic Partnerships
Business Relationship Management
Customer Success
Product Road Mapping
Process Improvement
Agile Leadership
Operational Efficiency
Executive Leadership
Customer Onboarding
Communication
Account Management
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Discover more about HighwingWhat is Eliot Bless email address?
Email Eliot Bless at [email protected]. This email is the most updated Eliot Bless's email found in 2026.
How to contact Eliot Bless?
To contact Eliot Bless send an email to [email protected]. (updated on January 19, 2024)
What company does Eliot Bless work for?
Eliot Bless works for Highwing
What is Eliot Bless's role at Highwing?
Eliot Bless is VP, Client Success & Partnerships
What is Eliot Bless's Phone Number?
Eliot Bless's phone (413) ***-*283
What industry does Eliot Bless work in?
Eliot Bless works in the Computer Software industry.
Eliot Bless Email Addresses
Eliot Bless Phone Numbers
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