Elan Hedges
Customer Success Specialist at EF Education First | Boston, Massachusetts, United States
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Elan Hedges is a dynamic Customer Success Specialist at EF Education First, where he leverages his diverse background in Communications, Arts Management, Education, Marketing, and Audio Production to enhance the travel experience for students and educators alike. In his current role, Elan expertly manages over 125 travel programs annually, facilitating unforgettable educational journeys for more than 2,000 participants across 15+ countries. His commitment to fostering relationships with educators has not only increased traveler retention by 15% but has also cultivated a strong sense of community and belonging among travelers.
Elan's collaborative approach shines through his work with a team of four Tour Consultants, where they collectively achieved an impressive 95% satisfaction rate among both teachers and students. His ability to negotiate and problem-solve effectively has been instrumental in generating $300K in repeat business, as he actively promotes additional travel opportunities that align with the educational goals of institutions.
With advanced Spanish language skills and a passion for promoting diversity, equity, inclusion, and belonging, Elan is dedicated to creating enriching experiences that resonate with travelers from all backgrounds. His expertise in customer service and customer experience ensures that every interaction is meaningful, while his creative talents in professional audio and podcasting add a unique dimension to his role. As an open water diver, Elan also embraces adventure, embodying the spirit of exploration that EF Education First champions. Through his multifaceted skill set and commitment to excellence, Elan continues to make a significant impact in the field of educational travel.
Customer Success Specialist at EF Education First in July 2023 to Present
Audio Engineer at Goucher College in October 2023 to December 2023
Sales And Marketing Associate at Western Front in June 2022 to July 2023
Legal Assistant at Hedges & Tumposky in July 2020 to January 2023
Postal Worker at Goucher College in December 2021 to May 2022
Sales Professional at DVSTY Consignment in November 2020 to August 2021
Canvasser at Bernie Sanders For President in January 2020 to January 2020
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Goucher College, Integrative Arts Studies, October 2026
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Wilderness First Responder
Pro Tools
Professional Audio
Soundcraft
Customer Loyalty
Teamwork
Research Skills
Retail
Negotiation
Operations Management
Customer Service
Account Management
Customer Retention
Customer Experience
Customer Relationship Management (CRM)
Communication
Elementary Education
Political Campaigns
Independent Thinking
Audio Engineering
Analytical Skills
Audio Post Production
Video Production
Team Leadership
Audio Recording
Audio Mixing
Spanish
Music Production
Research
Legal Research
Organization Skills
Project Management
Sales
Digital Audio Workstations
Podcasting
Working With Children
Image Editing
Interviewing
Music
Digital Audio
Editing
Sound
Open Water Diver
Problem Solving
Strategy
Adobe Photoshop
Team Development
Audio-Visual Production
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Discover more about EF Education FirstWhat is Elan Hedges email address?
Email Elan Hedges at [email protected] and [email protected]. This email is the most updated Elan Hedges's email found in 2026.
How to contact Elan Hedges?
To contact Elan Hedges send an email to [email protected] or [email protected]. (updated on December 31, 2024)
What company does Elan Hedges work for?
Elan Hedges works for EF Education First
What is Elan Hedges's role at EF Education First?
Elan Hedges is Customer Success Specialist
What is Elan Hedges's Phone Number?
Elan Hedges's phone (413) ***-*406
What industry does Elan Hedges work in?
Elan Hedges works in the Higher Education industry.
Elan Hedges Email Addresses
Elan Hedges Phone Numbers
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