Efy K

Efy K. currently serves as the Chief Executive Officer of Domestic Building Insurance (DBI) at the Victorian Managed Insurance Authority (VMIA), where she plays a pivotal role in shaping the strategic direction and operational excellence of the organization’s builder warranty services. With a robust background in construction management from RMIT University and extensive experience working with Melbourne’s major builders, Efy brings a comprehensive understanding of the construction industry’s complexities to her leadership role. Her expertise spans operations management, risk assessment, claims management, and contract negotiation, enabling her to oversee the delivery of innovative insurance solutions tailored to the domestic building sector.

In her current capacity, Efy is responsible for driving strategic initiatives that enhance the efficiency and resilience of DBI’s operations, ensuring the delivery of high-quality service to policyholders while managing risk effectively. She has led key projects focused on streamlining claims processes, implementing advanced risk engineering practices, and fostering stronger collaboration between builders, regulators, and stakeholders. Her leadership has been instrumental in developing proactive risk mitigation strategies, which have contributed to reducing claims costs and improving customer satisfaction.

Prior to her appointment as CEO, Efy held significant roles within VMIA, including Manager of Risk Engineering and Chief Operating Officer for Domestic Building Insurance. These positions provided her with valuable insights into the operational challenges and regulatory landscape of the industry. Her strategic vision and deep industry expertise continue to position VMIA as a trusted leader in government-backed insurance, supporting sustainable growth and innovation within the domestic building sector.