Edwin Gathara
Bilingual banking advisor at RBC | East York, Ontario, Canada
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Edwin Gathara is a dedicated Bilingual Banking Advisor at RBC, where he leverages his extensive customer care expertise to deliver exceptional service to a diverse client base. In his current role, Edwin specializes in assisting clients with their everyday banking needs, including account management, transaction processing, and providing tailored financial solutions. His bilingual proficiency in English and another language enables him to connect effectively with a broader demographic, ensuring clear communication and fostering trust.
Edwin's key projects often involve streamlining customer interactions through the use of advanced content management systems (CMS) and contact center technologies, which enhance efficiency and improve overall customer satisfaction. His strong skills in data entry and call processing allow him to handle high volumes of inquiries with a high sense of urgency, ensuring timely and accurate resolutions. Additionally, Edwin actively contributes to sales development initiatives by identifying client needs and offering suitable banking products, thereby supporting RBC’s commitment to personalized financial services.
With a background rooted in customer satisfaction, teamwork, and time management, Edwin consistently demonstrates a proactive approach to problem-solving and client engagement. His experience in e-commerce and retail industries further enriches his ability to understand diverse customer perspectives, making him a valuable asset in a fast-paced banking environment. Currently studying at Centennial College, Edwin continually seeks to expand his expertise in financial services, technology, and customer relationship management, positioning himself as a well-rounded professional committed to delivering excellence in every client interaction.
Bilingual banking advisor at RBC in August 2024 to Present
Bilingual Alarm Dispatcher at Securitas Canada in January 2025 to February 2025
Emergency Dispatcher/PRA at Lifeline in January 2021 to January 2025
Bilingual Customer Solutions Agent at ZucoraHome in February 2024 to April 2024
Physical Therapist Assistant at Dr. Tariq Vakani MD in January 2021 to March 2021
Food Packaging and Distribution at On Rock Community Service and Food Bank in August 2019 to October 2019
Youth Coordinator at La Corde Youth Center in September 2018 to December 2018
Customer Care Associate at Canadian Tire Corporation in June 2017 to May 2018
Sales Associate at Savers | Value Village in September 2016 to June 2017
Subcontractor at MediClean in February 2016 to December 2016
Receptionist (volunteer) at FCJ Refugee Centre in September 2015 to December 2015
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Humber College, Emergency telecommunications, November 2026
Centennial College, Occupational Therapist Assistant and Physiotherapist Assistant, November 2026
Collège Boréal, November 2026
Jesuit Canada Novitiate, November 2026
Bouchereau Lingua International (bli) Quebec, November 2026
NPower, November 2026
CALC Secondary School, November 2026
Gaichanjiru High School, November 2026
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Lead Qualification
Cold Calling
Inbound Marketing
Analytical Skills
Pricing Analysis
E-Commerce
Sales Campaigns
Competitive Analysis
E-commerce SEO
Furniture
Reporting
Partner Relationship Management
Content Management Systems (CMS)
Writing
Report Writing
Emergency Medical Dispatch
Dispatching
Security Operations
Deadline Oriented
Onboarding
Data Entry
Microsoft Excel
Client Relations
Client Services
Member Relations
Service Delivery
Legislation
French
Skilled Multi-tasker
Contact Centers
English
Customer Success
Interpersonal Skills
Presentation Skills
Troubleshooting
Mobile Device Support
Resolutions
Presentations
Directives
Customer Presentations
Sales Development
Customer Events
Curriculum
Consumer Electronics
Uptime
Typing
Customer-Focused Service
Easily Adaptable
Customer Interaction
Communication
Build Strong Relationships
Active Listening
Sales and Marketing
Call Quality
Call Processing
Call Management
Call Center Administration
Multilingual
Multilingual Communication
Technical Support
Microsoft Office
Time Management
Customer Satisfaction
Customer Service
Teamwork
Problem Solving
Microsoft Word
Social Media
Team Building
Conflict Resolution
Technical Proficiency
Fundraising
High Sense Of Urgency
Clear Communications
Leadership
Record Of Success
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Discover more about RBCWhat is Edwin Gathara email address?
Email Edwin Gathara at [email protected]. This email is the most updated Edwin Gathara's email found in 2026.
How to contact Edwin Gathara?
To contact Edwin Gathara send an email to [email protected]. (updated on March 15, 2025)
What company does Edwin Gathara work for?
Edwin Gathara works for RBC
What is Edwin Gathara's role at RBC?
Edwin Gathara is Bilingual banking advisor
What is Edwin Gathara's Phone Number?
Edwin Gathara's phone +44 ** **** *155
What industry does Edwin Gathara work in?
Edwin Gathara works in the Consumer Services industry.
Edwin Gathara Email Addresses
Edwin Gathara Phone Numbers
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