Edrie Deada

Q: What is Edrie Deada email address?

Email Edrie Deada at edrieg@gmail.com and edeada@expedia.com. This email is the most updated Edrie Deada's email found in 2026.

Q: How to contact Edrie Deada?

To contact Edrie Deada send an email to edrieg@gmail.com or edeada@expedia.com. (updated on March 10, 2025)

Global Customer Operations, Asia Pacific Partner Operations Head at Expedia, Inc. | Calabarzon, Philippines

About Edrie Deada

Edrie Deada currently serves as the Head of Global Customer Operations for Asia Pacific at Expedia, Inc., where she leverages over two decades of extensive experience in the BPO industry to drive excellence in customer service and operational efficiency across the region. In her role, Edrie oversees the strategic management of customer support functions, ensuring seamless delivery of service excellence through robust call center operations, workforce management, and vendor partnerships. Her expertise in process improvement and business process optimization enables her to implement innovative solutions that enhance customer satisfaction and streamline workflows, ultimately contributing to Expedia’s reputation for outstanding customer experience.

A key aspect of Edrie’s responsibilities involves contractual governance and management within the Asia Pacific region, where she ensures compliance with global standards while tailoring solutions to regional nuances. Her leadership in cross-functional teams fosters collaboration across sales, support, and operations, facilitating continuous improvement initiatives that boost operational agility and service quality. Edrie’s deep understanding of workforce management, recruitment, staffing, and training allows her to develop high-performing teams capable of handling complex customer interactions with professionalism and empathy.

Her proven track record in vendor management and program execution underscores her ability to optimize resources and deliver measurable results in customer satisfaction and operational KPIs. With a strategic focus on process improvement and customer-centric solutions, Edrie Deada continues to elevate Expedia’s customer operations in the Asia Pacific region, ensuring the company remains competitive and responsive to evolving customer needs in a dynamic global travel landscape.

Edrie Deada Work