Edel Somers
Head of Client Support Team at Dashing | Millers Point, New South Wales, Australia
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Edel Somers currently serves as the Head of the Client Support Team at Dashing, a leading print and display group based in Sydney, Australia. In this pivotal role, Edel leverages her 25 years of extensive experience in the print industry to foster exceptional client relationships and ensure seamless service delivery. Her deep understanding of operations, combined with her expertise in process improvement and team leadership, positions her as a key driver of customer satisfaction and operational excellence within the organization.
At Dashing, Edel oversees the client support function, focusing on enhancing communication channels, streamlining workflows, and implementing innovative solutions to meet evolving client needs. She actively champions continuous improvement initiatives, employing lean process methodologies and time management strategies to optimize support processes. Her leadership in staff development and employee engagement initiatives ensures her team remains motivated, skilled, and aligned with the company's strategic goals.
Edel's expertise extends to managing key supplier relationships, negotiating contracts, and ensuring the timely delivery of high-quality print and display solutions. Her ability to integrate project management principles with a customer-centric approach has resulted in improved service levels, increased operational efficiency, and long-term value creation for Dashing’s clients. With a strong focus on training systems and human resources, she continually seeks opportunities to enhance team capabilities and foster a culture of innovation and excellence. Edel’s comprehensive industry knowledge, combined with her skills in account management and new business development, makes her a vital asset in driving Dashing’s growth and maintaining its reputation as a leader in the print industry.
Head of Client Support Team at Dashing in April 2023 to Present
Business Improvement Manager at Dashing in April 2023 to Present
Account Director at Dashing in April 2021 to March 2023
Sales Support Team Leader at Dashing in September 2018 to March 2023
Key Account Manager at Dashing in February 2014 to April 2021
Sales Business Development at Snap Print Solutions in August 2012 to January 2014
General Manager at Snap Print Solutions in August 2009 to July 2012
Sales Account Manager at Snap Print Solutions in May 2008 to July 2009
Centre Manager at Snap Printing in May 2006 to April 2008
Account Manager at Snap Printing in April 2003 to April 2006
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Technological University Dublin, Bachelor of Science (BSc), July 1999 to July 2026
Crumlin College of Further Education, Certificate, July 1998 to July 1999
The Coaching Room, Certificate, July 2026
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People Management
Project Implementation
Cultural Change Initiatives
High Performance Teams
Supplier Relationship Management
Project Estimation
Print Estimating
Recruitment/Retention
Budget Control
Timeline Management
Sales Presentations
Constructive Feedback
360 Feedback
Training Systems
System training
Leadership Development
Training Material
Soft Skills Training
Performance Appraisal
Team wellbeing
Organizational Initiatives
People Development
Teamwork
Interpersonal Skills
Engaging People
Kaizen
Continuous Process Improvement
Continuous Improvement Culture
Relationship Building
Performance Management
Operating Systems
Office management
Office Administration
Coaching
Coaching & Mentoring
Talent Management
Internal Communications
Sales Operations
Business Process Development
Employee Engagement
Customer Interaction
Analytical Skills
Change Management
Human Resources (HR)
Business Management
Offset Printing
Graphic Design
Financial Accounting
Neuro-Linguistic Programming (NLP)
Email Management
Time Management
Time blocking
Workload Prioritization
Organization Skills
Lean Process Improvement
Continuous Improvement
Lean Six Sigma
Waste Reduction
DMAIC
Root Cause Analysis
Communication
monday.com
Waterfall Project Management
Project Planning
Project Team Management
Stakeholder Mapping
Project Stakeholder Management
Shareholder Communications
Stakeholder Engagement
Risk Analysis
Project Charter
Project Delivery
Account Management
Customer Service
Team Leadership
Key Account Management
Direct Marketing
Email Marketing
Marketing Strategy
Marketing
Digital Printing
Print Management
Sales
Social Media Marketing
Project Management
Relationship Marketing
Sales Management
Business Strategy
Management
Team Building
Negotiation
Leadership
Problem Solving
Training
Staff Development
Mentoring
Process Improvement
Campaigns
Print Production Management
New Business Development
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Discover more about DashingWhat is Edel Somers email address?
Email Edel Somers at [email protected] and [email protected]. This email is the most updated Edel Somers's email found in 2026.
What is Edel Somers phone number?
Edel Somers phone number is 0406 415 096.
How to contact Edel Somers?
To contact Edel Somers send an email to [email protected] or [email protected]. If you want to call Edel Somers try calling on 0406 415 096. (updated on March 17, 2025)
What company does Edel Somers work for?
Edel Somers works for Dashing
What is Edel Somers's role at Dashing?
Edel Somers is Head of Client Support Team
What industry does Edel Somers work in?
Edel Somers works in the Printing industry.
Edel Somers Email Addresses
Edel Somers Phone Numbers
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