Edabeth Brown
Head of Order to Cash at DIRECTV | Dallas-Fort Worth Metroplex
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Edabeth Brown currently serves as the Head of Order to Cash at DIRECTV, where she leverages her extensive expertise in strategic planning and operations to optimize revenue cycle processes and enhance overall customer experience. In this pivotal role, Edabeth oversees end-to-end functions including billing, revenue assurance, credit management, collections, and customer payments, ensuring seamless integration across departments to drive operational efficiency and financial accuracy. Her leadership is instrumental in developing innovative payment strategies that improve cash flow and reduce delinquency rates, while her focus on customer-centric solutions fosters stronger client relationships and loyalty.
Throughout her tenure at DIRECTV, Edabeth has led key projects that streamline billing systems, implement advanced revenue assurance protocols, and enhance credit and collections processes. Her proficiency in vendor management and project management enables her to coordinate cross-functional teams effectively, delivering initiatives on time and within budget. Edabeth’s expertise in managed services and product management further supports her ability to adapt to evolving industry trends, ensuring the company remains competitive in a rapidly changing telecommunications landscape.
With a background rooted in organizational leadership and a skill set encompassing coaching, primary research, and mobile device management, Edabeth is adept at driving strategic growth and operational excellence. Her deep understanding of customer experience and bill payment processes positions her as a vital contributor to DIRECTV’s success, continually seeking innovative solutions to optimize revenue streams and enhance service delivery. Her leadership not only strengthens internal processes but also aligns with broader business development goals, making her a key asset in the company’s ongoing pursuit of excellence in the telecommunications industry.
Head of Order to Cash at DIRECTV in July 2021 to Present
President - AT&T Women of Finance at AT&T in January 2021 to December 2021
Assistant Vice President Credit and Collections at AT&T in September 2019 to July 2021
Assistant Vice President Payment Services at AT&T in May 2018 to September 2019
Director - Global Payment Strategies and Operations at AT&T in May 2007 to May 2018
Sr. Business Manager at AT&T in September 2005 to May 2007
Sales And Marketing at AT&T in October 2003 to September 2005
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University of Illinois Urbana-Champaign, BM
Judson University, Master of Arts (M.A.), October 2026
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Coaching
Business Case Preparation
Software Product Management
Software
Product Strategy
Product Road Mapping
Product Leadership
Primary Research
Coordination Skills
Business-to-Business (B2B)
Business Requirements
Customer Lifecycle Management
Communication
Analytical Skills
Data Analysis
Telecommunications
Direct Sales
Program Management
Solution Selling
Mobile Devices
Account Management
Customer Service
Team Building
Cross-functional Team Leadership
Customer Satisfaction
Vendor Management
Leadership
Process Improvement
Wireless
VoIP
Managed Services
Management
Call Centers
Sales
Strategic Planning
Project Management
Team Leadership
Payment Systems
Electronic Payments
Payment Gateways
Bill Payment
Enterprise Software
Cloud Computing
Business Process Improvement
Business Development
Customer Retention
Customer Experience
Sales Operations
Product Management
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Discover more about DIRECTVWhat is Edabeth Brown email address?
Email Edabeth Brown at [email protected]. This email is the most updated Edabeth Brown's email found in 2026.
How to contact Edabeth Brown?
To contact Edabeth Brown send an email to [email protected]. (updated on March 04, 2025)
What company does Edabeth Brown work for?
Edabeth Brown works for DIRECTV
What is Edabeth Brown's role at DIRECTV?
Edabeth Brown is Head of Order to Cash
What is Edabeth Brown's Phone Number?
Edabeth Brown's phone +44 ** **** *256
What industry does Edabeth Brown work in?
Edabeth Brown works in the Telecommunications industry.
Edabeth Brown Email Addresses
Edabeth Brown Phone Numbers
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