Ebonee Small
Senior Fraud Analyst at Bank of America | Marietta, Georgia, United States
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Ebonee Small is a highly respected Senior Fraud Analyst at Bank of America, where she leverages over a decade of experience in the financial sector to combat fraudulent activities and protect the integrity of the banking system. In her current role, Ebonee is responsible for reviewing potentially fraudulent accounts and transactions, employing her extensive expertise in financial analysis and risk assessment to identify and mitigate threats. Her analytical skills are complemented by her strong background in the mortgage industry, where she honed her abilities in credit analysis and quality assurance, making her adept at recognizing patterns that may indicate fraud.
Ebonee's commitment to excellence is evident in her approach to coaching, training, and mentoring employees within her team. She believes that fostering a culture of continuous learning and collaboration is essential for effective fraud prevention. By building strong relationships with clients and colleagues alike, Ebonee ensures that all stakeholders are informed and engaged in the process of safeguarding their financial interests.
Currently, she is involved in several key projects aimed at enhancing the bank's fraud detection systems, utilizing advanced analytical tools and methodologies to streamline processes and improve response times. Ebonee's proficiency in Microsoft Office and her ability to generate actionable insights from complex data sets enable her to implement innovative solutions that not only address current challenges but also anticipate future risks. Her strategic mindset and dedication to customer service make her an invaluable asset to Bank of America and the broader financial community.
Senior Fraud Analyst at Bank of America in June 2021 to Present
Customer Service Representative 1 at Kaiser Permanente in August 2018 to June 2021
Billing Customer Service Supervisor at UnitedHealth Group in November 2015 to May 2017
Officer, Quality Assurance at Bank of America in April 2013 to June 2015
Officer, Proficiency Coach at Bank of America in October 2011 to April 2013
Workout Specialist at Bank of America in April 2010 to September 2011
Loan Counselor II at Carrington Mortgage Services, Mortgage Lending Division in June 2006 to October 2009
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California Baptist University, Bachelor of Arts (B.A.), July 2026
Mt. San Antonio College, Associate of Arts (A.A.)
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Loans
Team Building
Customer Service
Microsoft Office
Credit
Financial Analysis
Mortgage Lending
Credit Analysis
Quality Assurance
Process Improvement
Training
Microsoft Word
Outlook
Management
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Discover more about Bank of AmericaWhat is Ebonee Small email address?
Email Ebonee Small at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Ebonee Small's email found in 2026.
What is Ebonee Small phone number?
Ebonee Small phone number is 8432296702 and 8435321318.
How to contact Ebonee Small?
To contact Ebonee Small send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Ebonee Small try calling on 8432296702 and 8435321318. (updated on September 02, 2024)
What company does Ebonee Small work for?
Ebonee Small works for Bank of America
What is Ebonee Small's role at Bank of America?
Ebonee Small is Senior Fraud Analyst
What industry does Ebonee Small work in?
Ebonee Small works in the Health, Wellness & Fitness industry.
Ebonee Small Email Addresses
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