Dylan Robey
Answer Team Consultant at Aetna, a CVS Health Company | United States
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Dylan Robey currently serves as an Answer Team Consultant at Aetna, a CVS Health Company, where he plays a pivotal role in delivering exceptional client service within the Small Group market. In this capacity, Dylan leverages his extensive expertise in customer service, communication, and broker/plan sponsor assistance to ensure that client inquiries and service requests are addressed promptly and effectively. His deep understanding of the health and wellness industry, combined with his strong problem-solving skills, enables him to navigate complex issues related to plan administration, member services, and benefit coordination with ease.
At Aetna, Dylan is instrumental in managing a diverse portfolio of broker and plan sponsor relationships, providing tailored support that enhances overall satisfaction and operational efficiency. His ability to actively listen and communicate clearly helps build trust and foster long-term partnerships, ensuring that clients feel supported and valued. Dylan’s focus on time management and teamwork allows him to handle multiple priorities efficiently, consistently delivering timely resolutions that align with business objectives.
Key projects under his leadership often involve streamlining client onboarding processes, resolving member and provider inquiries, and implementing best practices for service delivery in the B2B healthcare landscape. His expertise in navigating the nuances of the Small Group market, combined with his commitment to building strong relationships, positions him as a reliable resource for brokers and plan sponsors seeking seamless, compliant, and customer-centric solutions. Overall, Dylan’s dedication to providing dependable support and his proactive approach contribute significantly to Aetna’s mission of improving health outcomes and delivering value-driven health benefits.
Answer Team Consultant at Aetna, a CVS Health Company in October 2024 to Present
Team Lead at Fleet Feet in September 2022 to April 2024
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College of Charleston, Bachelor of Science - BS, July 2026
Christopher Newport University, July 2026
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Plan Sponsor Assistance
Working with Brokers
Customer Service
Salesforce Lightning
Small Group Health Insurance
Active Listening
Communication
Problem Solving
Time Management
Business-to-Business (B2B)
Teamwork
Time-efficient
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Discover more about Aetna, a CVS Health CompanyWhat is Dylan Robey email address?
Email Dylan Robey at [email protected]. This email is the most updated Dylan Robey's email found in 2026.
How to contact Dylan Robey?
To contact Dylan Robey send an email to [email protected]. (updated on May 29, 2025)
What company does Dylan Robey work for?
Dylan Robey works for Aetna, a CVS Health Company
What is Dylan Robey's role at Aetna, a CVS Health Company?
Dylan Robey is Answer Team Consultant
What is Dylan Robey's Phone Number?
Dylan Robey's phone (***) ***-*187
What industry does Dylan Robey work in?
Dylan Robey works in the Insurance industry.
Dylan Robey Email Addresses
Dylan Robey Phone Numbers
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