Dwayne Franco

Q: What is Dwayne Franco email address?

Email Dwayne Franco at dwayne.franco@morningstar.com. This email is the most updated Dwayne Franco's email found in 2026.

Q: How to contact Dwayne Franco?

To contact Dwayne Franco send an email to dwayne.franco@morningstar.com. (updated on September 02, 2024)

Lead Product Designer at Morningstar | Seattle, Washington, United States

About Dwayne Franco

Dwayne Franco is a seasoned Lead Product Designer at Morningstar, where he leverages his four years of experience in designing internal data tools and platforms tailored for both B2B and B2C data companies. His unique background in environmental research at the USDA has instilled a rigorous approach to problem-solving, allowing him to apply the scientific method to product design. This analytical mindset enables him to ask critical questions, conduct thorough research, formulate hypotheses, and rigorously test solutions to ensure they meet user needs effectively.

At Morningstar, Dwayne has made significant strides in enhancing user experience and system usability. Notably, he increased the system usability score for the first version of the chart builder tool by an impressive 35%. This achievement was the result of his commitment to user-centered design, which involved conducting quarterly moderated usability studies. By analyzing metrics such as time on task, task success, and ease of use, Dwayne has been able to refine the tool to better serve its users.

In addition to his usability successes, Dwayne has streamlined the design process, reducing the time needed to arrive at design solutions by 33%. His expertise in usability testing, interaction design, and UX research allows him to create intuitive interfaces that enhance user engagement and satisfaction. Dwayne’s proficiency in tools like Adobe InDesign, coupled with his strong communication skills, ensures that he effectively collaborates with cross-functional teams to deliver impactful design solutions. As he continues to innovate at Morningstar, Dwayne remains dedicated to pushing the boundaries of product design, always with an eye toward improving the user experience.

Dwayne Franco Work