Duncan Schoen
Head of Technology Portfolio and Projects at Action | Amsterdam Area
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Duncan Schoen currently serves as the Head of Technology Portfolio and Projects at Action, where he plays a pivotal role in translating the company's strategic objectives into tangible technological capabilities. In this capacity, Duncan oversees the end-to-end management of Action’s diverse technology portfolio, ensuring the seamless delivery of IT solutions that support both operational excellence and innovative growth. His responsibilities include prioritizing initiatives, aligning project execution with business goals, and maintaining rigorous governance to deliver value on time and within scope. Duncan’s expertise in project management, service delivery, and change management enables him to lead cross-functional teams effectively, fostering collaboration between business units and IT stakeholders.
At Action, Duncan is instrumental in driving digital transformation initiatives, implementing scalable IT architectures, and optimizing service management processes. His background in telecommunications and networking, coupled with proficiency in PRINCE2 methodologies, allows him to navigate complex IT landscapes and ensure robust integration across systems. Duncan’s strategic approach emphasizes delivering capabilities that enhance customer experience, streamline operations, and support Action’s rapid growth in a highly competitive retail environment.
Prior to his current role, Duncan gained extensive experience as Head of IT Commerce and Development at Nederlandse Spoorwegen (Dutch Railways), where he was responsible for digital commerce platforms and IT development projects. His tenure on the Board at BeNe Rail International further underscores his leadership in cross-border transportation initiatives. With a proven track record of managing large-scale IT portfolios and leading transformative projects, Duncan Schoen continues to be a driving force behind Action’s technological evolution, leveraging his skills in project management, service management, and IT strategy to deliver innovative solutions that meet the dynamic needs of the retail sector.
Head of Technology Portfolio and Projects at Action in October 2018 to Present
Head of IT Commerce, Board Member BeNe RI at Nederlandse Spoorwegen in September 2017 to October 2018
Associate Partner at Result! Managers in May 2017 to September 2017
Director E2E Process Improvement at VodafoneZiggo in May 2016 to May 2017
Director IT Operations at VodafoneZiggo in December 2014 to May 2016
Director Development Projects at VodafoneZiggo in May 2010 to December 2014
Director IT Projects at VodafoneZiggo in July 2007 to May 2010
Sr Manager IT Delivery at Casema in December 2006 to July 2007
Manager IT at Multikabel in February 2002 to July 2007
Manager Service Delivery Europe at Sonera ZED in March 2000 to March 2002
Manager IT at Multiweb in August 1996 to March 2000
Software Developer at Nuon in September 1994 to August 1996
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Vrije Universiteit Amsterdam (VU Amsterdam), Propaedeuse, October 1993 to October 1994
Vrije Universiteit Amsterdam (VU Amsterdam), Master's Degree, October 1989 to October 1993
Atheneum, October 1983 to October 1989
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Program Management
Project Management
Telecommunications
ITIL
Management
Service Delivery
Service Management
PRINCE2
ICT
Information Technology
Networking
Business Process
IT Service Management
IT Management
Business Analysis
Integration
Change Management
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Discover more about ActionWhat is Duncan Schoen email address?
Email Duncan Schoen at [email protected] and [email protected]. This email is the most updated Duncan Schoen's email found in 2026.
How to contact Duncan Schoen?
To contact Duncan Schoen send an email to [email protected] or [email protected]. (updated on February 23, 2025)
What company does Duncan Schoen work for?
Duncan Schoen works for Action
What is Duncan Schoen's role at Action?
Duncan Schoen is Head of Technology Portfolio and Projects
What is Duncan Schoen's Phone Number?
Duncan Schoen's phone (**) *** *** 201
What industry does Duncan Schoen work in?
Duncan Schoen works in the Retail industry.
Duncan Schoen Email Addresses
Duncan Schoen Phone Numbers
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