Drew Youngdahl
Operations Support Technician ( IOT, Cloud, Temperature Monitoring, Start Up, B2B) at Sensor-Swarm, Inc. | Greater Minneapolis-St. Paul Area
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As an Operations Support Technician at Sensor-Swarm, Inc., Drew Youngdahl plays a pivotal role in ensuring the seamless operation of the Sensor Swarm Temperature Monitoring System, a cutting-edge cloud-based IoT solution tailored for B2B clients. With over 14 years of experience in technical support, Drew has honed his expertise in various domains, including IoT, home automation, and networking, making him a valuable asset to the team. His responsibilities encompass providing comprehensive pre- and post-sales product support, where he serves as the first point of contact for clients, addressing inquiries via phone, email, and chat.
Drew's commitment to customer service is evident in his approach to post-sale technical support and software training, where he empowers clients to maximize the potential of their temperature monitoring systems. His proactive mindset led him to create and implement efficient order fulfillment processes, streamlining operations and enhancing client satisfaction. Additionally, Drew is instrumental in developing manufacturing process documentation and client support content, ensuring that both internal teams and clients have access to clear and concise information.
His skills in problem-solving, client relations, and software documentation are complemented by a strong foundation in product management, enabling him to navigate the complexities of the IoT landscape effectively. As Sensor-Swarm continues to innovate in the realm of temperature monitoring solutions, Drew Youngdahl remains dedicated to delivering exceptional support and fostering lasting relationships with clients, ultimately contributing to the company's growth and success in the competitive B2B market.
Operations Support Technician ( IOT, Cloud, Temperature Monitoring, Start Up, B2B) at Sensor-Swarm, Inc. in March 2017 to Present
Lead Technical Support Specialist (Home Automation, IOT,B2B) at RTI Corp in March 2007 to October 2015
Technical Support Representative at PLATO Learning Inc in September 2006 to March 2007
Technical Support Technician at King Controls in April 2005 to September 2006
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Hennepin Technical College – Brooklyn Park, Minnesota, Certification Course, November 2026
The School Of Communcation Arts - Minneapolis Minnesota, Certifcation, November 1994 to November 1995
The School Of Communcation Arts - Minneapolis Minnesota, Certifcation, November 1993 to November 1994
St. Michael-Albertville Senior High School - St. Michael, Minnesota, November 1984 to November 1988
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Information Security
Data Privacy
Documentation
Computer Networking
Customer Experience
Customer Satisfaction
Customer Relationship Management (CRM)
Training
Programming
Customer Support
Business-to-Business (B2B)
Problem Solving
Critical Thinking
Knowledge Acquisition
Communication
Customer Service
Attention to Detail
Technical Support
Troubleshooting
Consumer Electronics
Team Building
Audio Visual Integration
Software
Printers
Networking
Software Installation
Home Theater
Integration
Security
Testing
Computer Hardware
Electronics
Home Automation
Customer Retention
Computer Network Operations
Operating Systems
Computer Graphics
Client Relations Skills
Software Documentation
Product Management
Product Marketing
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What is Drew Youngdahl email address?
Email Drew Youngdahl at [email protected]. This email is the most updated Drew Youngdahl's email found in 2026.
How to contact Drew Youngdahl?
To contact Drew Youngdahl send an email to [email protected]. (updated on January 04, 2025)
What company does Drew Youngdahl work for?
Drew Youngdahl works for Sensor-Swarm, Inc.
What is Drew Youngdahl's role at Sensor-Swarm, Inc.?
Drew Youngdahl is Operations Support Technician ( IOT, Cloud, Temperature Monitoring, Start Up, B2B)
What is Drew Youngdahl's Phone Number?
Drew Youngdahl's phone (416) ***-*311
What industry does Drew Youngdahl work in?
Drew Youngdahl works in the Electrical & Electronic Manufacturing industry.
Drew Youngdahl Email Addresses
Drew Youngdahl Phone Numbers
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