Douglas Mccarter
Vice President Customer Service at PlanSource | Draper, Utah, United States
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Vice President Customer Service at PlanSource in February 2018 to Present
VP, Customer Care at Banner Health in February 2015 to February 2018
Vice President, Contact Center Operations at Acquinity Interactive in January 2011 to January 2015
Multi-Unit Director, Customer Care and Contact Center Operations at 2Wire in January 2007 to January 2011
Associate Vice President, Business Development at Quatrro in January 2006 to January 2007
Senior Director, Strategic Account Operations at Sitel Corporation/Clientlogic in January 2004 to January 2006
Senior Director Of Operations at Sykes Enterprises Inc in January 2000 to January 2004
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University of Phoenix, Bachelor's degree
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Vendor Management
Program Management
Human Resources
Team Leadership
Customer Service
Sales
Performance Management
CRM
Customer Retention
Contract Negotiation
Change Management
Sales Management
Project Management
Technical Support
Sales Operations
Executive Management
Problem Solving
Staffing Services
Customer Experience Management
Offshoring
Staff Development
Performance Appraisal
Contract Management
Consultative Approach
Communication
Community Outreach
Full P&L Responsibility
Call center start-up
Call Center Administration
Budget Process
Capital Budgeting
P&L Forecasting
Staff Retention
Global Client Management
Managing Start-ups
Business Process Outsourcing (BPO)
Workforce Management
Management
Leadership
Team Building
Business Process Improvement
Training
Contact Centers
Strategic Planning
Account Management
Customer Service Management
Customer Loyalty
Customer Service Operations
Business Strategy
Strategic Partnerships
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Discover more about PlanSourceWhat is Douglas Mccarter email address?
Email Douglas Mccarter at [email protected], [email protected] and [email protected]. This email is the most updated Douglas Mccarter's email found in 2026.
What is Douglas Mccarter phone number?
Douglas Mccarter phone number is 480.267.3077.
How to contact Douglas Mccarter?
To contact Douglas Mccarter send an email to [email protected], [email protected] or [email protected]. If you want to call Douglas Mccarter try calling on 480.267.3077. (updated on February 08, 2024)
What company does Douglas Mccarter work for?
Douglas Mccarter works for PlanSource
What is Douglas Mccarter's role at PlanSource?
Douglas Mccarter is Vice President Customer Service
What industry does Douglas Mccarter work in?
Douglas Mccarter works in the Government Administration industry.
Douglas Mccarter Email Addresses
Douglas Mccarter Phone Numbers
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