Douglas Clasen

Douglas Clasen, as a Founding Partner at Upper Nine, brings a strategic vision and a passion for innovation to the company's mission of crafting world-class doughnuts and exceptional coffee. His current role involves overseeing key operational initiatives, driving brand development, and fostering a culture of continuous improvement. With a keen focus on management and account management, Douglas leverages his expertise to build strong relationships with partners, suppliers, and customers, ensuring that Upper Nine maintains its reputation for quality and excellence in the competitive food and beverage industry.

One of Douglas's notable contributions has been leading the implementation of advanced document management systems and streamlining sales processes using tools like Salesforce.com. This has enhanced the company's ability to manage customer data, track sales pipelines, and optimize new business development efforts. His background in legal writing and computer forensics also provides a unique perspective in safeguarding the company's digital assets and ensuring compliance with industry standards.

At Upper Nine, Douglas is actively involved in key projects such as expanding product lines, exploring innovative coffee brewing techniques, and enhancing customer engagement through targeted marketing strategies. His expertise in sales and account management plays a vital role in identifying growth opportunities and executing sales strategies that resonate with both local communities and broader markets. Driven by a desire to impact both his workplace and the organizations he interacts with, Douglas fosters a positive, forward-thinking environment that encourages collaboration, creativity, and success. His leadership exemplifies a commitment to excellence, making him a pivotal figure in Upper Nine’s ongoing growth and reputation as a leader in artisanal food and beverage craftsmanship.