Doris Balsitis
Manager at Capital One | Elk Grove Village, Illinois, United States
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Doris Balsitis is a dynamic and dedicated financial services professional currently serving as a Risk Manager at Capital One. In this pivotal role, she leverages her extensive expertise in risk management to create and maintain robust regulatory controls, ensuring compliance with industry standards and safeguarding the organization against potential risks. Doris is instrumental in conducting continuous design and operating effectiveness testing for both new and existing regulatory controls, which is crucial for maintaining the integrity of Capital One’s operations.
Her leadership skills shine through her commitment to employee development and coaching, where she fosters a culture of performance management and continuous improvement within her team. Doris’s experience in contact center management equips her with a unique perspective on operational efficiency, allowing her to implement quality assurance measures that enhance service delivery and customer satisfaction.
Doris is also adept at project management, utilizing her PMP certification to oversee complex projects that align with Capital One’s strategic objectives. Her proficiency in vendor management and outsourcing further strengthens her ability to optimize resources and drive performance across the organization. By focusing on process improvement and business analysis, Doris ensures that Capital One remains at the forefront of the financial services industry, effectively navigating the challenges of risk while delivering exceptional value to its customers. With a comprehensive skill set that encompasses project portfolio management and a deep understanding of banking operations, Doris Balsitis is a key asset to Capital One’s mission of providing innovative financial solutions.
Manager at Capital One in May 2012 to Present
Retired at Capital One in September 2024 to Present
Principal Risk Specialist at Capital One in July 2022 to September 2024
Assistant Manager at Dovenmuehle Mortgage, Inc. in July 2018 to October 2018
Manager at HSBC in January 2003 to May 2012
Unit Manager at HSBC in January 1989 to January 2003
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Olivet Nazarene University
Triton College
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Project Management
Personnel Management
Change Management
SDLC
Business Process Improvement
Vendor Management
Process Improvement
Business Transformation
Business Process
Stakeholder Management
Outsourcing
PMO
Project Portfolio Management
Requirements Gathering
PMP
Team Leadership
Banking
Customer Service
Business Analysis
Leadership
Risk Management
Financial Services
Credit Cards
Management
Operations Management
Microsoft Office
Visio
Customer Satisfaction
Back Office Operations
Communication
Team Building
Cross-functional Team Leadership
Credit
Training
Coaching
Employee Engagement
Performance Management
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Discover more about Capital OneWhat is Doris Balsitis email address?
Email Doris Balsitis at [email protected]. This email is the most updated Doris Balsitis's email found in 2026.
How to contact Doris Balsitis?
To contact Doris Balsitis send an email to [email protected]. (updated on August 25, 2024)
What company does Doris Balsitis work for?
Doris Balsitis works for Capital One
What is Doris Balsitis's role at Capital One?
Doris Balsitis is Manager
What is Doris Balsitis's Phone Number?
Doris Balsitis's phone (217) ***-*147
What industry does Doris Balsitis work in?
Doris Balsitis works in the Financial Services industry.
Doris Balsitis Email Addresses
Doris Balsitis Phone Numbers
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