Donte Steele
Mobile Device Admin at WakeMed | Raleigh, North Carolina, United States
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Donte Steele is a dedicated Help Desk Analyst at HCLTech, where he plays a pivotal role in delivering exceptional technical support and managing critical IT infrastructure. With a strong foundation in Computer Science from the University of..., Donte has honed his expertise in troubleshooting and resolving hardware, software, and network issues, providing Tier 1 and Tier 2 support to end-users through various channels, including phone, email, and a comprehensive ticketing system. His proactive approach ensures that technical challenges are addressed promptly, minimizing downtime and enhancing overall productivity.
One of Donte's key projects involves the configuration and deployment of mobile devices across multiple platforms, including iOS, Android, and Windows, utilizing Microsoft Intune for mobile device management. This initiative not only streamlines device onboarding but also ensures compliance with corporate security policies and standards, safeguarding sensitive information within the organization. His proficiency in Active Directory administration further enhances his ability to manage user accounts and permissions effectively, contributing to a secure and efficient IT environment.
In addition to his technical skills, Donte is adept at leveraging tools such as Microsoft Endpoint Configuration Manager and Tableau, which enable him to analyze system performance and identify areas for improvement. His commitment to continuous learning and professional development allows him to stay abreast of industry trends and emerging technologies, ensuring that HCLTech remains at the forefront of IT support services. With a strong focus on customer satisfaction and operational excellence, Donte Steele exemplifies the qualities of a modern IT professional dedicated to driving innovation and efficiency in the workplace.
Mobile Device Admin at WakeMed in July 2024 to Present
Senior Help Desk Engineer at HCLTech in February 2021 to July 2024
Information Technology Specialist at Spectrum in June 2016 to February 2021
Front Desk Clerk at UPS in August 2013 to June 2016
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University of North Carolina at Pembroke, September 2026
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Customer Satisfaction
Skill Development
Phone Manner
Java
Customer Satisfaction (CSAT)
Customer Support
Communication
Tech Savy
Customer Service
Multi-factor Authentication
End User Training
Microsoft Entra ID
Microsoft 365
System Configuration
Epic Systems
Windows
WLAN
Ethernet
Voice over IP (VoIP)
Avaya Site Administration (ASA)
Network Administration
Networking
Salesforce.com
Written Communication
HTML
Customer Relationship Management (CRM)
JavaScript
Technical Support
Technology Education
Desktop Application Support
Information Technology
Mobile Applications
Windows Server
Android
Mobile Infrastructure
WiFi
Mobile Devices
Okta Identity Cloud
IT Services
Microsoft Power BI
Administration
SharePoint
Desktop Virtualization
VMware
Business Applications
Mobile Device Management
ITIL
Office 365
Troubleshooting
Service Desk
Powershell
Windows 10
Software Installation
Maintenance and Repair
Kiosk
Microsoft Endpoint Configuration Manager
Hardware Installation
Active Directory
Microsoft Intune
Software as a Service (SaaS)
Printer Support
Tableau
iOS
Microsoft Office
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Discover more about WakeMedWhat is Donte Steele email address?
Email Donte Steele at [email protected], [email protected] and [email protected]. This email is the most updated Donte Steele's email found in 2026.
What is Donte Steele phone number?
Donte Steele phone number is 3364422883, 2163226954, 9193954971, 2053549448 and 3143833703.
How to contact Donte Steele?
To contact Donte Steele send an email to [email protected], [email protected] or [email protected]. If you want to call Donte Steele try calling on 3364422883, 2163226954, 9193954971, 2053549448 and 3143833703. (updated on September 17, 2024)
What company does Donte Steele work for?
Donte Steele works for WakeMed
What is Donte Steele's role at WakeMed?
Donte Steele is Mobile Device Admin
What industry does Donte Steele work in?
Donte Steele works in the Information Technology & Services industry.
Donte Steele Email Addresses
Donte Steele Phone Numbers
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