Donna Ausley Email & Phone Number

Donna Ausley

Customer Operations Analyst at Cisco Systems | Wake Forest, North Carolina, United States

Donna Ausley Socials
About Donna Ausley

Donna Ausley serves as a Customer Operations Analyst at Cisco Systems, where she leverages her extensive background in customer service, operations, and project management to enhance the client experience for designated Service Provider Accounts. With a strong foundation in telecommunications, including expertise in VoIP, Unified Communications, and both TDM and CDMA technologies, Donna is adept at navigating the complexities of hardware, software, and networking solutions.

In her current role, she acts as a vital liaison between customers and Cisco Technical Support, ensuring that service processes are tracked meticulously and improvements are driven effectively. Donna's proactive approach to problem-solving is complemented by her ability to build and maintain robust client relationships, which is crucial in delivering premium-level service. She is instrumental in managing customer-facing projects and spearheading internal advanced service improvements, ensuring that excellence is achieved at every phase of the service lifecycle.

Donna's strong communication and collaboration skills enable her to work seamlessly across teams, facilitating a cohesive approach to customer support and operational efficiency. Her commitment to service excellence not only enhances customer satisfaction but also contributes to the overall success of Cisco’s service delivery model. As she continues to navigate the evolving landscape of telecommunications, Donna remains focused on leveraging her skills in IP and SIP technologies to drive innovation and deliver exceptional value to her clients.

Donna Ausley Work
1 experience icon

Customer Operations Analyst at Cisco Systems in April 2012 to Present

2 experience icon

Service Delivery Manager at Ericsson in October 2009 to November 2011

3 experience icon

Customer Service Account Manager at Nortel Networks in February 1985 to October 2009

Donna Ausley Education

NC Wesleyan, BS Business Administration, August 1999

Donna Ausley Skills

VoIP

Telecommunications

Telephony

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About Donna Ausley's Current Company
Cisco Systems

Discover more about Cisco Systems
Frequently Asked Questions about Donna Ausley

What is Donna Ausley email address?

Email Donna Ausley at [email protected] and [email protected]. This email is the most updated Donna Ausley's email found in 2026.

How to contact Donna Ausley?

To contact Donna Ausley send an email to [email protected] or [email protected]. (updated on August 27, 2024)

What company does Donna Ausley work for?

Donna Ausley works for Cisco Systems

What is Donna Ausley's role at Cisco Systems?

Donna Ausley is Customer Operations Analyst

What is Donna Ausley's Phone Number?

Donna Ausley's phone (704) ***-*102

What industry does Donna Ausley work in?

Donna Ausley works in the Telecommunications industry.

Donna Ausley Email Addresses

Email Donna Ausley at [email protected] and [email protected]. This email is the most updated Donna Ausley's email found in 2026.

Donna Ausley Phone Numbers

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