Dondee Johnsonerwin
Senior Manager and Delivery Owner, Professional Services at Anthology Inc | Atlanta Metropolitan Area
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Dondee Johnson-Erwin currently serves as a Senior Manager and Delivery Owner in Professional Services at Anthology Inc, where he plays a pivotal role in bridging the gap between cutting-edge technology and the human experience. With a strong foundation in IT management and service delivery, Dondee is dedicated to creating impactful solutions that not only meet organizational goals but also uplift the communities they serve. His leadership style, characterized by integrity and empathy, fosters an environment where team members are motivated to excel and innovate.
In his role, Dondee oversees key projects that focus on system implementations and product adoption, ensuring that clients effectively leverage Software as a Service (SaaS) solutions. He is adept at providing executive-level reporting on project health and identifying potential blockers, which allows for proactive risk management and solution-focused strategies. His expertise in business analysis and integration enables him to navigate complex challenges while maintaining a keen focus on customer satisfaction.
Dondee's commitment to effective communication is evident in his interactions with both internal and external stakeholders. By setting clear expectations and fostering open dialogue, he ensures that all team members are aligned and empowered to contribute to project success. His active listening skills further enhance his ability to understand client needs, allowing him to tailor solutions that drive value and enhance user experience. Through his work at Anthology Inc, Dondee continues to exemplify the transformative power of technology in creating meaningful change within organizations and communities alike.
Senior Manager and Delivery Owner, Professional Services at Anthology Inc in January 2020 to Present
Solutions Architect at Anthology Inc in January 2015 to January 2020
Principal Consultant at Anthology Inc in January 2014 to January 2015
Senior Consultant at Anthology Inc in January 2009 to January 2014
Business Analyst / Consultant at Independent Contractor in March 2009 to September 2009
Sr. Implementation Specialist / Business Analyst at Activant Solutions / Epicor in January 2003 to January 2009
Contractor at MUELLER ROOFING in August 2003 to October 2003
Software Consultant / Project Manager at NxTrend Technology / Infor Global in January 2000 to January 2003
Software Consultant / Project Manager at Delphi Information Systems, Inc. / Ebix in January 1998 to January 1999
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Insurance Institute of Atlanta, Associate, September 1992 to September 1994
Property & Casualty Insurance Adjuster, Assoc. in Claims Designation, September 1991 to September 1993
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Solution Delivery
Delivery Management
Mentoring
Creative Problem Solving
Project Governance
Client Requirements
Enterprise Systems
System Implementations
Enterprise Solution Design
Soft Skills
Product Adoption
Customer Success
Problem Solving
ERP Implementations
ServiceNow
Open Air
Microsoft Office
Software as a Service (SaaS)
Salesforce kantata
Microsoft Teams
Microsoft SQL Server
IT Management
Azure DevOps Services
Workflow Management
Business Process Design
Business Process Improvement
Service Delivery Management
Data Analysis
IT Service Management
Professional Services
Information Technology
Software Industry
Systems Analysis
Software Development
Microsoft Azure
Communication
Strategic Communications
Subject Matter Experts
Active Listening
Resource Allocation
Customer Engagement
Professional Skills
Coaching
Presales
Service Delivery
Presentations
Statements of Work (SOW)
Customer Satisfaction
Leadership
Requirements Analysis
Business Analysis
SDLC
Software Implementation
ERP
Requirements Gathering
Business Requirements
SharePoint
Crystal Reports
SQL
Business Process
Agile Methodologies
Oracle
Software Quality Assurance
Testing
Financial Accounting
Business Workflows
Technology Needs Analysis
ITIL
CRM
Enterprise Software
Software Project Management
Project Management
Training
Databases
Software Documentation
Integration
Business Intelligence
SaaS
Process Improvement
Consulting
Visio
Program Management
Account Reconciliation
Team Building
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Discover more about Anthology IncWhat is Dondee Johnson-erwin email address?
Email Dondee Johnson-erwin at [email protected] and [email protected]. This email is the most updated Dondee Johnson-erwin's email found in 2026.
How to contact Dondee Johnson-erwin?
To contact Dondee Johnson-erwin send an email to [email protected] or [email protected]. (updated on September 05, 2024)
What company does Dondee Johnsonerwin work for?
Dondee Johnsonerwin works for Anthology Inc
What is Dondee Johnsonerwin's role at Anthology Inc?
Dondee Johnsonerwin is Senior Manager and Delivery Owner, Professional Services
What is Dondee Johnsonerwin's Phone Number?
Dondee Johnsonerwin's phone (**) *** *** 240
What industry does Dondee Johnsonerwin work in?
Dondee Johnsonerwin works in the Higher Education industry.
Dondee Johnsonerwin Email Addresses
Dondee Johnsonerwin Phone Numbers
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