Donato Rufo
Manager, Customer Success at Mambu | Sydney, New South Wales, Australia
Donato Rufo’s Email & Phone Number
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Donato Rufo serves as Manager of Customer Success at Mambu, a Sydney-based SaaS cloud banking platform that has delivered composable financial infrastructure to institutions since 2011. A graduate of the University of Newcastle, he specializes in customer success and key account management within the technology and financial services sectors. His operational focus centers on scaling enterprise client portfolios, implementing churn-reduction initiatives, and fostering long-term loyalty across startup and established fintech ecosystems.
BEST APPROACH TO REACH Donato Rufo
With personal contact records showing significantly higher confidence than corporate directory data, reach out via LinkedIn messaging with a concise note that references Mambu’s composable banking model and requests a brief introductory call to discuss strategic alignment.
Manager, Customer Success at Mambu in May 2025 - Present
Manager Project Management Office at Uniting Financial Services in September 2024 - April 2025
Head of Customer Success & Accounts at Temenos in November 2021 - August 2024
Head of Customer Success at Zuora in June 2020 - November 2021
Director of Customer Success at OutSystems in September 2018 - May 2020
Head of Operations & Customer Success APAC at ScienceLogic in January 2016 - July 2018
Senior Principal, Customer Success / Account Management - Asia Pacific & Japan at CA Technologies in August 2011 - January 2016
Account Manager at NetSuite in September 2008 - August 2011
Senior Risk, Transition & Transformation Manager at Hewlett-Packard Singapore in December 2006 - June 2008
Senior Risk Manager & Account Manager at Hewlett-Packard Singapore in July 2006 - December 2006
Account Manager at Compaq Computers in July 2003 - July 2006
Senior Business Manager at Commonwealth Bank in November 2000 - July 2003
University of Newcastle, Bachelor of Science, June 1990 to June 1994
PMP Partners, PMP, June 2026
Australian Institute of Management, Master of Library & Information Science - MLIS, June 2026
We are the world’s only true SaaS cloud banking platform and the founders of composable banking. Since 2011, we’ve helped banks, fintechs, lenders, credit unions and retailers design and launch modern financial products with speed, flexibility and scale. Our composable approach works like building blocks: independent components, systems and connectors that can be assembled in any configuration to meet business goals and customer needs. From core banking and deposits to lending, payments and Islamic banking, we power it all. Whether launching a single product or transforming an entire banking stack, we give organisations the agility, scalability and reliability to succeed in today’s financial landscape and tomorrow’s. Trusted by hundreds of customers across 65 countries, we are shaping the next generation of banking.
Discover more about Mambu
Helping build financial services for the future with composable banking
Principal Sales Architect APAC at Mambu
(April 2021 – Present)
Senior Client Success & authorized Director (Middle East)I Fintech & Core Banking SaaS | $8M+ Portfolio | Strategic Client Retention & Growth |
Enterprise Client Success Manager I Middle East at Mambu
(January 2023 – Present)
Legal Counsel at Mambu
Legal Counsel at Mambu
(November 2022 – Present)
Lead Software Developer
Staff Engineer at Mambu
(October 2020 – Present)
Solution Consultant | Core Banking | Card Payment | Origination | Loyalty & Rewards | Digital & Data
Senior Integration Consultant at Mambu
(May 2025 – Present)
Shaping Solutions that Exceed Expectations
Chief Customer Success Officer at Mambu
(February 2025 – Present)
What is Donato Rufo email address?
Email Donato Rufo at [email protected], [email protected] and [email protected]. This email is the most updated Donato Rufo's email found in 2026.
How to contact Donato Rufo?
To contact Donato Rufo send an email to [email protected], [email protected] or [email protected]. (updated on December 07, 2025)
What company does Donato Rufo work for?
Donato Rufo works for Mambu.
What is Donato Rufo's role at Mambu?
Donato Rufo is Manager, Customer Success
What industry does Donato Rufo work in?
Donato Rufo works in the Financial Services industry.
