Don Dolson
Network Operations Center Technician at Spectrum Enterprise | Louisville, Kentucky, United States
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Don Dolson is a dedicated Network Operations Center Technician at Spectrum Enterprise, where he leverages his background in Information Security to ensure the seamless operation of network services across various regions. Graduating in December 2020 from Jefferson Community and Technical College with an Associate in Applied Science Degree in Computer and Information Technologies, Don has transitioned from a successful career in the transportation industry to the dynamic field of information technology. His previous experience has equipped him with a unique set of transferable skills, including exceptional problem-solving abilities and a strong focus on customer service.
In his current role, Don is responsible for monitoring the alarm board, investigating alerts, and logging into devices to check interfaces and upstream lights. His meticulous approach to researching outages and collecting pertinent information is crucial for maintaining network integrity. Don excels in confirming outages with customers and other Internet Service Providers (ISPs), ensuring that all alarms are ticketed accurately and efficiently. His ability to prioritize alarms and close tickets upon resolution demonstrates his commitment to operational excellence and customer satisfaction.
Don's expertise in security and his excellent communication skills enable him to work effectively with diverse populations, whether independently or as part of a team. His proven ability to quickly learn and apply new technologies positions him as a valuable asset within the Network Operations Center. As he continues to grow in his role, Don is eager to further develop his technical skills and contribute to innovative projects that enhance network reliability and security at Spectrum Enterprise.
Network Operations Center Technician at Spectrum Enterprise in March 2022 to Present
Maintenance Technician - Engineering Department at Baptist Health System KY & IN in April 2021 to May 2022
Information Security Analyst at Louisville Metro Government in June 2020 to August 2020
Truck Driver Haz-Mat at Boasso Global in May 2018 to May 2019
Truck Driver at Central Farm Supply Of Kentucky in July 1995 to May 2018
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Jefferson Community and Technical College Louisville, Ky, Associate in Applied Science, November 2026
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Security
Science
Excellent communication skills and extensive experience working with diverse populations
Proven ability to work independently with minimal supervision as well as with a team
Ability to quickly learn and apply new technology
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Discover more about Spectrum EnterpriseWhat is Don Dolson email address?
Email Don Dolson at [email protected]. This email is the most updated Don Dolson's email found in 2026.
How to contact Don Dolson?
To contact Don Dolson send an email to [email protected]. (updated on September 07, 2024)
What company does Don Dolson work for?
Don Dolson works for Spectrum Enterprise
What is Don Dolson's role at Spectrum Enterprise?
Don Dolson is Network Operations Center Technician
What is Don Dolson's Phone Number?
Don Dolson's phone (502) ***-*339
What industry does Don Dolson work in?
Don Dolson works in the Computer Software industry.
Don Dolson Email Addresses
Don Dolson Phone Numbers
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