Don Billie
Business Analyst at AmTrust Financial Services, Inc. (AFSI) | Cleveland, Ohio, United States
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Don Billie is a seasoned Business Analyst at AmTrust Financial Services, Inc. (AFSI), bringing over a decade of diverse experience across the insurance, retail, and healthcare sectors. In his current role as the Lead Business Analyst for the Microsoft Claims application, Don plays a pivotal role in enhancing the efficiency and effectiveness of claims processing. His expertise lies in bridging the gap between business needs and technology solutions, ensuring that the application not only meets functional requirements but also aligns with strategic business objectives.
At AFSI, Don is instrumental in the development, testing, and implementation phases of the Microsoft Claims application. He collaborates closely with cross-functional teams, including IT and project management, to provide regular status updates and insights that drive project success. His strong leadership and communication skills enable him to effectively convey complex technical information to stakeholders, ensuring alignment and understanding across all levels of the organization.
Don's proficiency in quality assurance and process improvement is evident in his meticulous approach to creating and executing manual test plans. He diligently analyzes application performance, identifies issues, and collaborates with IT to implement effective resolutions, thereby minimizing downtime and enhancing user experience. His adeptness in document imaging, SharePoint, and database management further supports his ability to streamline processes and improve operational efficiency.
With a strong focus on maximizing return on technology investments, Don continues to leverage his analytical skills and strategic mindset to drive business process improvements at AFSI. His commitment to excellence and continuous improvement positions him as a key asset in the evolving landscape of insurance technology.
Business Analyst at AmTrust Financial Services, Inc. (AFSI) in August 2016 to Present
Business Analyst at Segmint in January 2010 to July 2016
Quality Assurance Manager at Segmint in November 2013 to October 2015
Product Manager at Segmint in May 2013 to November 2013
Foster Care/Adoption Assessor at Berea Children's Home & Family Services in January 2010 to January 2013
Business Analyst at Akron Children's Hospital (via EIS Inc.) in June 2009 to December 2009
Business Analyst at Medical Mutual (via EIS Inc.) in January 2008 to January 2009
Business Analyst at Human Arc in October 2007 to February 2008
Systems Analyst/Supervisor at Fort Dearborn Life in January 1998 to January 2007
Systems Administrator at EDS Corporation in January 1985 to January 1998
Health Information Services Manager at Mt. Sinai Medical Center in January 1984 to January 1985
Health Information Services Supervisor at MetroHealth Medical Center in January 1982 to January 1984
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Case Western Reserve University
American Health Information Management Association (AHIMA), Associate of Arts (AA)
Cleveland State University
Lincoln West High School
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Healthcare
Insurance
Retail
Business Analysis
Project Planning
Quality Assurance
Document Imaging
Access
Management
SharePoint
Process Improvement
Agile Methodologies
Project Management
Software Development
Information Technology
Software Development Life Cycle (SDLC)
Software Documentation
Analysis
System Administration
Leadership
Databases
Strategy
Business Process Improvement
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Discover more about AmTrust Financial Services, Inc. (AFSI)What is Don Billie email address?
Email Don Billie at [email protected] and [email protected]. This email is the most updated Don Billie's email found in 2026.
How to contact Don Billie?
To contact Don Billie send an email to [email protected] or [email protected]. (updated on January 07, 2025)
What company does Don Billie work for?
Don Billie works for AmTrust Financial Services, Inc. (AFSI)
What is Don Billie's role at AmTrust Financial Services, Inc. (AFSI)?
Don Billie is Business Analyst
What is Don Billie's Phone Number?
Don Billie's phone (216) ***-*415
What industry does Don Billie work in?
Don Billie works in the Financial Services industry.
Don Billie Email Addresses
Don Billie Phone Numbers
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