Divya Marappan

Divya Marappan currently serves as the Head of Delivery & Test Management at Groupe Crédit Agricole, where she plays a pivotal role in orchestrating complex banking projects that span across multiple domains, including payments, remittances, and core banking systems. With her extensive expertise in project delivery and quality assurance, Divya has successfully led cross-functional teams through the entire project lifecycle—from initial planning and requirements gathering to execution, testing, and deployment—ensuring seamless integration and compliance with stringent regulatory standards. Her deep understanding of the banking industry, combined with her proficiency in agile methodologies and test management, enables her to optimize delivery timelines while maintaining high-quality standards.

One of her key projects involved the implementation of a new SWIFT payments platform, where she spearheaded the end-to-end testing strategy, including User Acceptance Testing (UAT) and regression testing, to ensure a smooth rollout. Her ability to leverage data analysis tools and stakeholder management skills has been instrumental in aligning project objectives with business goals, minimizing risks, and enhancing operational efficiency. Divya’s expertise in release management and her keen eye for process improvement have consistently contributed to reducing time-to-market and improving client satisfaction.

As a banking industry expert, Divya remains committed to staying ahead of technological advancements and regulatory changes, continuously refining her approach to project delivery and quality assurance. Her leadership not only drives successful project outcomes but also fosters a culture of continuous improvement and innovation within her teams. She is actively seeking opportunities to leverage her skills in delivering transformative banking solutions that meet the evolving needs of the financial sector.