Dilna Divakar

Dilna Divakar is a dedicated Senior Application Officer at Shabuj Global Education in Kochi, bringing over five years of comprehensive experience in documentation, student counseling, and educational consultancy. Based in Kannur and holding a Bachelor's degree in Computer Application from Bharathiar University, Dilna has developed a strong foundation in data management, application processing, and client handling. Her current role at Shabuj Global Education involves managing the end-to-end application process for students aspiring to study abroad, ensuring accuracy and compliance in documentation, and guiding students through complex procedures such as CAS Shield fill-up, visa application, and offer acceptance.

Dilna’s expertise extends to providing personalized educational counseling, helping students select suitable courses and universities, and assisting them with visa guidance and documentation requirements. She is highly skilled in data verification, data entry, and data analysis, which are critical in maintaining the integrity of student records and streamlining application workflows. Her proficiency in customer handling and communication ensures a smooth and transparent experience for students and their families, fostering trust and confidence in the consultancy process.

In addition to her operational responsibilities, Dilna actively contributes to process improvements by analyzing application data to identify bottlenecks and implement efficient solutions. Her experience as a Documentation Officer at Akshaya Centre has further strengthened her organizational skills and attention to detail, enabling her to manage multiple tasks such as offer chasing, payment follow-ups, and ensuring timely submission of documents. With her blend of technical skills, industry knowledge, and a compassionate approach to student counseling, Dilna continues to play a vital role in helping students achieve their international education goals while maintaining high standards of service quality at Shabuj Global Education.