Didier Hermann Email & Phone Number

Didier Hermann

Support Account Manager / Customer Success Manager at Oracle | Greater Strasbourg Metropolitan Area

Didier Hermann Socials
About Didier Hermann

Didier Hermann currently serves as a Support Account Manager and Customer Success Manager at Oracle, where he plays a pivotal role in driving strategic support services for high-value, international clients. Managing a top-tier account generating over $60 million in revenue, Didier is responsible for ensuring seamless service delivery, contract renewals, and the ongoing success of Oracle’s solutions within the client’s ecosystem. His role extends beyond traditional account management, encompassing customer advisory, technical support, and fostering long-term partnerships that align with the client’s evolving business objectives.

With over 15 years of extensive technical expertise, Didier has developed a comprehensive understanding of complex IT environments, including on-premises infrastructure, cloud computing, SaaS applications, and data center operations. His background in systems administration, network security, and information security enables him to deliver tailored support strategies that optimize performance, enhance security posture, and ensure compliance. Didier’s proficiency in ITIL frameworks and service delivery best practices ensures that support services are aligned with industry standards, providing reliable and scalable solutions to his clients.

In his current role, Didier drives maximum adoption of Oracle solutions by developing strategic initiatives that foster customer success and operational excellence. His focus on proactive customer engagement, support contract management, and technical advisory positions him as a trusted advisor. By leveraging his management skills and technical acumen, Didier ensures that his clients realize the full value of Oracle’s cloud, SaaS, and support offerings, ultimately strengthening long-term partnerships and delivering measurable business outcomes.

Didier Hermann Work
1 experience icon

Support Account Manager / Customer Success Manager at Oracle in June 2018 to Present

2 experience icon

Support Account Manager at Oracle in September 2010 to May 2018

3 experience icon

Service Delivery Manager at Sun Microsystems in January 2008 to September 2010

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Didier Hermann Education

Université Louis Pasteur (Strasbourg I), November 1992 to November 1993

Couffignal, November 1990 to November 1992

Didier Hermann Skills

Service Delivery

ITIL

Enterprise Software

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About Didier Hermann's Current Company
Frequently Asked Questions about Didier Hermann

What is Didier Hermann email address?

Email Didier Hermann at [email protected], [email protected] and [email protected]. This email is the most updated Didier Hermann's email found in 2026.

How to contact Didier Hermann?

To contact Didier Hermann send an email to [email protected], [email protected] or [email protected]. (updated on March 25, 2025)

What company does Didier Hermann work for?

Didier Hermann works for Oracle

What is Didier Hermann's role at Oracle?

Didier Hermann is Support Account Manager / Customer Success Manager

What is Didier Hermann's Phone Number?

Didier Hermann's phone (**) *** *** 108

What industry does Didier Hermann work in?

Didier Hermann works in the Information Technology & Services industry.

Didier Hermann Email Addresses

Email Didier Hermann at [email protected], [email protected] and [email protected]. This email is the most updated Didier Hermann's email found in 2026.

Didier Hermann Phone Numbers

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