Diane Cye
Operational Risk Officer at KeyBank | Cleveland, Ohio, United States
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Diane Cye currently serves as an Operational Risk Officer at KeyBank, where she plays a pivotal role in supporting the second line of defense within Key Private Bank (KPB). In this capacity, Diane leverages her extensive industry knowledge and hands-on experience to proactively identify, assess, and mitigate operational risks across a broad spectrum of wealth management services. Her expertise encompasses areas such as Investment Management, Trust Administration, Institutional Advising (including ERISA compliance), Private Banking products like deposits and credit, and comprehensive Financial Planning.
Diane's key projects often involve conducting detailed Risk Control Self-Assessments (RCSAs), developing and refining risk metrics, and enhancing control frameworks to ensure robust risk mitigation strategies are in place. Her analytical skills enable her to perform rigorous data analysis and reporting, providing fact-based insights that inform strategic decision-making and strengthen the bank’s risk posture. She is also instrumental in fostering a culture of risk awareness through peer mentoring and training, ensuring that team members are equipped with the latest industry best practices and regulatory requirements.
Her focus on reputation risk and her ability to identify opportunities for control improvements make her a trusted advisor within the organization. Diane’s attention to detail and commitment to operational excellence support KeyBank’s mission to deliver secure, compliant, and client-centric wealth management solutions. With her comprehensive skill set—including risk assessment, metric development, and customer service—Diane continues to enhance the bank’s risk management capabilities, safeguarding client assets and maintaining the institution’s reputation for integrity and reliability in the competitive financial services landscape.
Operational Risk Officer at KeyBank in October 2015 to Present
Risk Analyst at KeyBank in September 2023 to Present
Regulatory Specialist at KeyBank in October 2010 to October 2015
Compliance Support at KeyBank in December 2004 to October 2010
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Cleveland State University College of Law, Doctor of Law - JD, October 2026
Cleveland State University, Bachelor of Arts (B.A.), October 1998 to October 2026
Lakeland Community College, Associate of Arts (A.A.), October 1996 to October 1998
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Data Analysis
Microsoft Excel
Mentoring
Risk Assessment
Documentation
Communication
Problem Solving
Regulatory Requirements
Organization Skills
Financial Services
Metric Development
Strategic Consulting
Root Cause Analysis
Reporting & Analysis
Attention to Detail
Time Management
Risk Control Self Assessment (RCSA)
Peer Mentoring
Risk Management
Banking
Critical Thinking
Analytical Skills
Internal Controls
Regulatory Submissions
Project Management
Customer Service
Microsoft Office
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Discover more about KeyBankWhat is Diane Cye email address?
Email Diane Cye at [email protected]. This email is the most updated Diane Cye's email found in 2026.
How to contact Diane Cye?
To contact Diane Cye send an email to [email protected]. (updated on January 08, 2025)
What company does Diane Cye work for?
Diane Cye works for KeyBank
What is Diane Cye's role at KeyBank?
Diane Cye is Operational Risk Officer
What is Diane Cye's Phone Number?
Diane Cye's phone (216) ***-*888
What industry does Diane Cye work in?
Diane Cye works in the Banking industry.
Diane Cye Email Addresses
Diane Cye Phone Numbers
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