Diana Mesetz
Consultant/Client Service Manager at Conduent HR Services (Formerly ACS Commercial Services/Xerox HR Services) | Carnelian Bay, California, United States
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Diana Mesetz is a seasoned professional in client relationship management and customer success, currently serving as a Consultant/Client Service Manager at Conduent HR Services, formerly known as ACS Commercial Services/Xerox HR Services. With over thirty years of experience in the benefits consulting and outsourcing sector, Diana has honed her expertise in delivering comprehensive benefits administration solutions that drive client satisfaction and business growth.
In her current role, Diana leads the Defined Contribution segment for a significant $25 million annual recurring revenue (ARR) engagement, overseeing the benefits administration for one of Conduent’s largest clients. This responsibility encompasses the successful implementation and administration of retirement and cross-benefit services for over 250,000 lives, showcasing her ability to manage complex, large-scale projects effectively. Her strong knowledge of Defined Benefit and Health & Welfare benefits administration enables her to develop repeatable and reliable integrated solutions tailored to meet the diverse needs of multi-tiered organizations.
Diana's skill set is robust, encompassing change management, customer experience management, and service delivery management. She excels in process improvement and requirements gathering, ensuring that business requirements are met with precision. Her commitment to training and employee benefits design further enhances her capability to foster a culture of continuous improvement and client engagement. By leveraging her extensive background and strategic insights, Diana continues to drive exceptional outcomes for her clients, solidifying her reputation as a leader in the benefits administration industry.
Consultant/Client Service Manager at Conduent HR Services (Formerly ACS Commercial Services/Xerox HR Services) in February 2009 to Present
Professional Services Manager/Business Systems Consultant at Conduent HR Services (Formerly ACS Commercial Services/Xerox HR Services) in November 2001 to February 2009
Senior Consultant/Business Systems Consultant at Conduent HR Services (Formerly ACS Commercial Services/Xerox HR Services) in August 1998 to October 2001
Consultant/Senior Consultant at Conduent HR Services (Formerly ACS Commercial Services/Xerox HR Services) in May 1992 to July 1998
Consultant at William M Mercer in August 1990 to May 1992
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Brookhaven College, Associate of Arts (AA)
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Change Management
Critical Thinking
Interpersonal Skills
Customer Experience Management
Onboarding
Customer Support
Service Delivery Management
Implementation Plans
Functional Specifications
Program Implementation
Project Implementation
Business Process Improvement
Data Analysis
Service Delivery
Business Process Outsourcing (BPO)
Customer Relationship Management (CRM)
Employee Benefits Design
Business Process
Analytical Skills
Performance Improvement
Customer Success
Communication
Human Capital Management
Implementation Experience
Account Management
Professional Services Industries
System Configuration
Continuous Process Improvement
Teamwork
Retirement Services
Conversion Optimization
Record Keeping
Qualified Retirement Plans
Problem Solving
Implementation
Employee Benefits
Process Improvement
Outsourcing
Requirements Analysis
Requirements Gathering
Product Design
Defined Contribution
Business Requirements
Business Analysis
401k
Customer Service Systems
Training
Testing
Project Management
Program Management
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What is Diana Mesetz email address?
Email Diana Mesetz at [email protected], [email protected] and [email protected]. This email is the most updated Diana Mesetz's email found in 2026.
How to contact Diana Mesetz?
To contact Diana Mesetz send an email to [email protected], [email protected] or [email protected]. (updated on January 07, 2025)
What company does Diana Mesetz work for?
Diana Mesetz works for Conduent HR Services (Formerly ACS Commercial Services/Xerox HR Services)
What is Diana Mesetz's role at Conduent HR Services (Formerly ACS Commercial Services/Xerox HR Services)?
Diana Mesetz is Consultant/Client Service Manager
What is Diana Mesetz's Phone Number?
Diana Mesetz's phone (213) ***-*664
What industry does Diana Mesetz work in?
Diana Mesetz works in the Human Resources industry.
Diana Mesetz Email Addresses
Diana Mesetz Phone Numbers
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