Dheepak Pr
Service Delivery Manager at Tata Consultancy Services | Chennai, Tamil Nadu, India
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Dheepak Pr is a seasoned Service Delivery Manager at Tata Consultancy Services, bringing over 18 years of extensive experience in IT infrastructure operations and management. His role is pivotal in overseeing the Global Infrastructure delivery accounts, where he expertly manages end-to-end operations encompassing End User Computing, Applications Production Support, Service Management, Identity Access Management, and Middleware Operations. Dheepak's leadership is characterized by his ability to manage a diverse team of over 100 full-time employees (FTEs) across multiple global delivery locations, ensuring seamless service delivery and operational excellence.
One of Dheepak's notable achievements includes successfully transitioning services for a large US-based commercial bank, where he led the migration to Office 365 and optimized End User Computing services. His expertise in IT transformation and operations management has been instrumental in enhancing service desk efficiency and improving overall customer satisfaction. Dheepak is adept at vendor management and requirements analysis, which allows him to align technology services with business objectives effectively.
His proficiency in tools and platforms such as ServiceNow, Microsoft Azure, and various database technologies further underscores his technical acumen. Dheepak's commitment to excellence, combined with his strong problem-solving skills, positions him as a key player in driving innovation and operational improvements within the organization. As he continues to navigate the complexities of global delivery, Dheepak remains focused on fostering collaborative relationships with stakeholders and ensuring that Tata Consultancy Services remains at the forefront of IT service delivery.
Service Delivery Manager at Tata Consultancy Services in March 2008 to Present
Sr. Quality Analyst at Sutherland Global Services in November 2005 to March 2008
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Canan, Diploma of Education, November 1999 to November 2026
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Growth Strategies
Business Skills and Cultural
IT Transformation
Service Desk
Delivery Operations
Technology Services
Information Technology
Cybersecurity
Incident Management
ITIL
Global Delivery
Requirements Analysis
Service Delivery
PMP
Vendor Management
Transition Management
Business Development
Team Management
Pre-sales
Offshoring
Business Analysis
Customer Service
IT Service Management
Operations Management
Project Management
Microsoft Azure
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Discover more about Tata Consultancy ServicesWhat is Dheepak Pr email address?
Email Dheepak Pr at [email protected] and [email protected]. This email is the most updated Dheepak Pr's email found in 2026.
How to contact Dheepak Pr?
To contact Dheepak Pr send an email to [email protected] or [email protected]. (updated on October 31, 2024)
What company does Dheepak Pr work for?
Dheepak Pr works for Tata Consultancy Services
What is Dheepak Pr's role at Tata Consultancy Services?
Dheepak Pr is Service Delivery Manager
What is Dheepak Pr's Phone Number?
Dheepak Pr's phone (**) *** *** 403
What industry does Dheepak Pr work in?
Dheepak Pr works in the Information Technology & Services industry.
Dheepak Pr Email Addresses
Dheepak Pr Phone Numbers
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