Dhanson Johny
IT Analyst at NGA Human Resources | Kerala, India
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Dhanson Johny is a dedicated IT Analyst at NGA Human Resources, bringing over 4.5 years of robust experience in the IT industry. With a Bachelor’s degree and certifications in MCSE (Windows 2008 Track) and CCNA, Dhanson has developed a strong foundation in both network and server management. His expertise encompasses a wide range of IT support functions, particularly in internal IT infrastructure, where he plays a pivotal role in managing Active Directory, organizing AD objects, and providing support for on-premises Exchange and Google Enterprise Email, as well as Microsoft Office 365 cloud Exchange.
In his current role, Dhanson serves as a key IT support resource for NGA HR, acting as a Global Service Desk (GSD) Consultant. His responsibilities include first-level support for communication technologies such as Avaya, Cisco, and Mittel, ensuring seamless operations and quick resolution of real-time issues. Dhanson's hands-on experience with LAN topology, network architecture, and infrastructure support has equipped him to tackle complex challenges effectively, making him an invaluable asset to the team.
Beyond technical skills, Dhanson excels in change management and business analysis, demonstrating strong leadership and team-building abilities. His proficiency in SQL and customer relationship management (CRM) further enhances his capability to deliver exceptional service and support. As he continues to contribute to key projects at NGA Human Resources, Dhanson remains committed to leveraging his skills to drive innovation and efficiency within the organization, ensuring that IT solutions align with business goals and enhance overall performance.
IT Analyst at NGA Human Resources in January 2015 to Present
Consultant at Sutherland Global Services in May 2013 to March 2014
Service Technician / junior quality analyst at Cadenswoth / IV Support in November 2011 to May 2013
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L.B.S College of Engineering , Kasaragod, Bachelor of Technology (B.Tech.), September 2026
st Antony's HSS Mala, HSS, September 2026
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Management
Microsoft Office
Customer Service
Project Management
Change Management
Business Analysis
Leadership
Training
Team Management
SQL
Remote Troubleshooting
PHP
Web Hosting
office 365 Admin
ccna
Microsoft Word
Customer Relationship Management (CRM)
Team Building
System Administration
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Discover more about NGA Human ResourcesWhat is Dhanson Johny email address?
Email Dhanson Johny at [email protected]. This email is the most updated Dhanson Johny's email found in 2026.
How to contact Dhanson Johny?
To contact Dhanson Johny send an email to [email protected]. (updated on October 31, 2024)
What company does Dhanson Johny work for?
Dhanson Johny works for NGA Human Resources
What is Dhanson Johny's role at NGA Human Resources?
Dhanson Johny is IT Analyst
What is Dhanson Johny's Phone Number?
Dhanson Johny's phone (**) *** *** 192
What industry does Dhanson Johny work in?
Dhanson Johny works in the Human Resources industry.
Dhanson Johny Email Addresses
Dhanson Johny Phone Numbers
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