Devonaire Hamlett
Service Desk Analyst at Volt | Spring, Texas, United States
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Devonaire Hamlett currently serves as a Service Desk Analyst at Volt, where he leverages his extensive customer service experience to enhance operational efficiency and ensure exceptional support for medical professionals. With over two years of experience in managing inbound and outbound communications, Devonaire has honed his skills in utilizing CRM systems to streamline processes and improve service delivery. His role involves maintaining the accuracy and compliance of ticket information through ServiceNow, a critical tool in managing medical professional records. By diligently inputting, updating, and overseeing these records, he ensures that all data adheres to organizational standards, thereby facilitating seamless interactions between the clinical team and medical personnel.
In addition to his core responsibilities, Devonaire actively monitors and manages the ServiceNow ticket queue, identifying and resolving medical information inquiries efficiently. His ability to transfer tickets to the clinical team when necessary demonstrates his commitment to collaborative problem-solving and customer satisfaction. Devonaire's expertise extends to various areas, including ICD-9 and ICD-10-PCS coding, which are essential for accurate medical billing and documentation. His proficiency with tools like LogMeIn and his foundational knowledge in computer repair further enhance his capability to address technical issues that may arise during service interactions.
Devonaire's dedication to providing excellent service is evident in his proactive approach to customer relationship management. He is not only focused on resolving immediate concerns but also on fostering long-term relationships with clients, ensuring they receive the support they need. As he continues to grow in his role, Devonaire remains committed to professional development, seeking opportunities to expand his skill set and contribute to the success of Volt and its clients.
Service Desk Analyst at Volt in November 2024 to Present
Information Technology Help Desk at DTiQ in November 2023 to December 2024
Sales Representative at Weedman Group in August 2023 to October 2023
Collections Specialist at TSI - Transworld Systems Inc. in January 2022 to January 2023
IT Support Specialist at Elevance Health in January 2020 to January 2023
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Legacy School of Sport Sciences, November 2026
San Jacinto College, Associate's degree
University of Houston, Master of Library & Information Science - MLIS
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Service Now
ServiceNow
Active Directory
Cisco Meraki
Sports
Sales
Weed Control
Business-to-Business (B2B)
ICD-10
ICD-9
ICD-10-PCS
ICD
Medical Devices
Medical Billing
High Deductible Health Plans
Medical Coding
Amazon S3
Documentation
IT Escalation
Customer Communication
System Configuration
Contact Centers
Troubleshooting
Chat
Zendesk
LogMeIn
Passbolt
Domain Name System (DNS)
Virtual Private Network (VPN)
Help Desk Support
Customer Interaction
Customer Relationship Management (CRM)
Computer Repair
CompTIA
Technical Support
Digital Photography
Videography
Graphic Design
Social Media
Logo Design
Photography
Media Management
Multimedia
Video Editing
Image Editing
Photographers
Graphics
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Discover more about VoltWhat is Devonaire Hamlett email address?
Email Devonaire Hamlett at [email protected]. This email is the most updated Devonaire Hamlett's email found in 2026.
How to contact Devonaire Hamlett?
To contact Devonaire Hamlett send an email to [email protected]. (updated on January 07, 2025)
What company does Devonaire Hamlett work for?
Devonaire Hamlett works for Volt
What is Devonaire Hamlett's role at Volt?
Devonaire Hamlett is Service Desk Analyst
What is Devonaire Hamlett's Phone Number?
Devonaire Hamlett's phone (214) ***-*230
What industry does Devonaire Hamlett work in?
Devonaire Hamlett works in the Information Technology & Services industry.
Devonaire Hamlett Email Addresses
Devonaire Hamlett Phone Numbers
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