Devanei B
Customer Support Engineer at Ericsson Telecommunications | Indaiatuba, São Paulo, Brazil
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Devanei B. is a seasoned Customer Support Engineer at Ericsson Telecommunications, bringing nearly two decades of rich experience in the Information and Communications Technology (ICT) industry. With a solid foundation as an Electronic Engineer and advanced qualifications in Software Development and an MBA, Devanei has honed a unique blend of technical and managerial expertise. Over the past 10 years, he has excelled in customer support and consultancy roles, effectively serving clients across 21 countries in Latin America.
In his current position, Devanei co-leads a diverse, multi-skilled team of 35 professionals, strategically distributed across 15 countries. His leadership is characterized by a commitment to fostering collaboration and innovation within a multicultural environment. Devanei is adept at coordinating complex projects, ensuring a balanced workload among team members, and preparing comprehensive work schedules that align with both team capabilities and client needs. His proficiency in troubleshooting, integration, and software project management, particularly in 3G and WCDMA technologies, enables him to address client challenges effectively and deliver tailored solutions.
Devanei's passion for continuous learning drives him to explore new areas within the ICT landscape, pushing the boundaries of his expertise. He is particularly interested in leveraging emerging technologies to enhance customer experiences and streamline processes. By staying abreast of industry trends and advancements, Devanei not only contributes to his team's success but also positions himself as a valuable asset in the ever-evolving telecommunications sector. His dedication to professional growth and team empowerment underscores his commitment to excellence in customer support and engineering.
Customer Support Engineer at Ericsson Telecommunications in August 2011 to Present
Consultant Engineer at Ericsson Telecommunications in June 2010 to July 2011
Development Analyst at Ericsson Telecommunications in March 1997 to May 2010
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FGV - Fundação Getulio Vargas, MBA, September 2026
Universidade Estadual de Campinas, Lato Sensu, September 2026
UNISAL - Centro Universitário Salesiano de São Paulo, Electrical Engineering, September 1992 to September 1996
FGV - Fundação Getulio Vargas
Universidade Estadual de Campinas
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GSM
Telecommunications
Software Development
3G
Troubleshooting
Team Leadership
Testing
IP
Wireless
Java
Integration
Mobile Devices
Core Network
Unix
WCDMA
Software Documentation
C++
Software Project Management
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What is Devanei B email address?
Email Devanei B at [email protected] and [email protected]. This email is the most updated Devanei B's email found in 2026.
How to contact Devanei B?
To contact Devanei B send an email to [email protected] or [email protected]. (updated on December 01, 2024)
What company does Devanei B work for?
Devanei B works for Ericsson Telecommunications
What is Devanei B's role at Ericsson Telecommunications?
Devanei B is Customer Support Engineer
What is Devanei B's Phone Number?
Devanei B's phone (**) *** *** 422
What industry does Devanei B work in?
Devanei B works in the Telecommunications industry.
Devanei B Email Addresses
Devanei B Phone Numbers
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