Desire Glenn
Family & Children Medicaid - Eligibility Caseworker I at Wake County | Raleigh, North Carolina, United States
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Desire' Glenn serves as a Customer Service Specialist at Wake County, where she plays a pivotal role in ensuring the smooth operation of Public Health Clinic programs. With a reputation for thriving under pressure, Desire' leverages her exceptional problem-solving abilities and strong verbal and written communication skills to enhance patient experiences and streamline clinic operations. In her current role, she is responsible for a variety of critical tasks, including screening and preparing patient charts for next-day appointments, which ensures that healthcare providers have the necessary information to deliver timely and effective care.
Desire' is adept at managing patient registrations, providing onsite customer service that fosters a welcoming environment for all individuals seeking health services. Her meticulous attention to detail is evident in her management of health records, where she efficiently files, retrieves, screens, updates, and maintains compliance with federal and state regulations regarding patient information. This commitment to regulatory adherence not only protects patient privacy but also enhances the clinic's operational integrity.
In addition to her core responsibilities, Desire' is actively involved in key projects aimed at improving patient engagement and service delivery. Her skills in research and clear communication enable her to contribute valuable insights that drive process improvements. As a team player, she collaborates effectively with colleagues, utilizing her public speaking abilities to facilitate training sessions and workshops that empower her team to deliver exceptional customer service. With a focus on continuous improvement and a dedication to public health, Desire' Glenn exemplifies the qualities of a committed professional in the healthcare sector.
Family & Children Medicaid - Eligibility Caseworker I at Wake County in January 2025 to Present
Customer Service Specialist at Wake County in February 2022 to January 2025
Team Lead at Open Desk, Inc. in July 2021 to February 2022
Assistant Team Lead at Open Desk, Inc. in October 2020 to July 2021
Online/Telephonic Research Specialist at Open Desk, Inc. in May 2018 to October 2020
Video Repair Representative at Charter Communications in February 2018 to May 2018
Public Health Intern at Hoke County Health Dept in August 2017 to December 2017
Customer Service Representative at AT&T in February 2016 to September 2017
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Liberty University, Master's degree, September 2026
University of North Carolina at Pembroke, Bachelor of Science - BS, September 2026
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Customer Service
Research
Sales
Clear Communications
Team Building
Public Speaking
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Discover more about Wake CountyWhat is Desire' Glenn email address?
Email Desire' Glenn at [email protected]. This email is the most updated Desire' Glenn's email found in 2026.
What is Desire' Glenn phone number?
Desire' Glenn phone number is 9104872948.
How to contact Desire' Glenn?
To contact Desire' Glenn send an email to [email protected]. If you want to call Desire' Glenn try calling on 9104872948. (updated on September 02, 2024)
What company does Desire Glenn work for?
Desire Glenn works for Wake County
What is Desire Glenn's role at Wake County?
Desire Glenn is Family & Children Medicaid - Eligibility Caseworker I
What industry does Desire Glenn work in?
Desire Glenn works in the Government Administration industry.
Desire Glenn Email Addresses
Desire Glenn Phone Numbers
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