Deshonda T
Fraud Specialist at Capital One | Henrico County, Virginia, United States
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Deshonda T. is a dedicated Fraud Detection Specialist at Capital One, where she plays a pivotal role in safeguarding the bank’s assets and maintaining customer trust through meticulous fraud investigation and prevention strategies. Currently, Deshonda leverages her expertise in fraud detection, account analysis, and regulatory compliance to identify and mitigate organized fraud rings. Her responsibilities include detecting, aggregating, and submitting complex fraud rings to the Specialty Investigation team, ensuring that organized schemes are efficiently disrupted. She also handles multiple requests from industry investigators regarding emerging fraud trends, demonstrating her ability to adapt to evolving threats in the financial landscape.
Deshonda’s role extends beyond investigation; she actively contributes to the development of fraud prevention initiatives by creating ad hoc cases from referrals received via AML, ID Linkers, and internal departments. These cases often involve synthetic or first-party fraud, credit balance refunds, and account anomalies, requiring her to apply her skills in AML reporting, SAR documentation, and account analysis. Her expertise in tools such as Microsoft PowerPoint, Chordiant, and TSYS enhances her ability to communicate complex findings clearly and effectively, whether through training sessions or detailed reports.
In addition to her technical skills, Deshonda is committed to training and coaching her colleagues, fostering a team-oriented environment focused on continuous improvement and regulatory adherence. Her comprehensive understanding of banking operations, combined with her investigative acumen and strong communication skills, positions her as a vital asset in Capital One’s ongoing efforts to combat fraud while providing a seamless and compliant customer experience.
Fraud Specialist at Capital One in April 2019 to Present
Fraud Investigator at Capital One in January 2018 to April 2019
Customer Service Specialist at Capital One in October 2016 to January 2018
Customer Service Specialist at Wells Fargo in January 2016 to October 2016
Lead Teller at Wells Fargo in January 2011 to January 2016
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J Sargeant Reynolds Community College, Associate's degree
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Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
10 Key
Teamwork
Sales
Banking
Bank Accounting
IRIS
Chordiant
LexisNexis
TSYS
Credit Bureau
Leadership
Investigation
Regulatory Compliance
Fraud Detection
Account Analysis
Case Research
Fraud Resolution
Training & Development
Anti Money Laundering
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Discover more about Capital OneWhat is Deshonda T email address?
Email Deshonda T at [email protected]. This email is the most updated Deshonda T's email found in 2026.
How to contact Deshonda T?
To contact Deshonda T send an email to [email protected]. (updated on March 17, 2025)
What company does Deshonda T work for?
Deshonda T works for Capital One
What is Deshonda T's role at Capital One?
Deshonda T is Fraud Specialist
What is Deshonda T's Phone Number?
Deshonda T's phone (703) ***-*223
What industry does Deshonda T work in?
Deshonda T works in the Financial Services industry.
Deshonda T Email Addresses
Deshonda T Phone Numbers
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