Deserai Willssmith
Recruiting Coordinator at Citizens | Providence, Rhode Island, United States
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Deserai Wills-Smith currently serves as a Recruiting Coordinator at Citizens, where she plays a pivotal role in supporting the end-to-end recruitment process for a dynamic team of nine recruiters. With her extensive six years of customer service experience, including four years in a high-pressure, phone-based environment, Deserai has honed her ability to build and maintain strong relationships with candidates and internal stakeholders alike. Her expertise in customer satisfaction translates seamlessly into her recruiting role, where she not only attracts top talent but also ensures a positive candidate experience throughout the hiring journey.
In her current position, Deserai takes the initiative to tackle day-to-day challenges, such as interview scheduling, pre-employment screening, and start date coordination. Her keen organizational and analytical skills enable her to streamline processes, ensuring that all aspects of recruitment run smoothly. She is meticulous in her attention to detail, particularly when it comes to the accuracy of offer letters, where she proactively identifies and corrects errors to uphold the integrity of the hiring process.
Deserai’s positive attitude and cultural awareness contribute to a welcoming environment for candidates, fostering a sense of belonging from the very first interaction. Additionally, her commitment to community outreach enhances Citizens' employer brand, making it more appealing to prospective employees. By leveraging her problem analysis skills, Deserai continuously seeks ways to improve the recruitment process, ultimately driving sales effectiveness and organizational success. Her multifaceted expertise not only supports the immediate needs of the recruiting team but also positions Citizens as a competitive player in the talent acquisition landscape.
Recruiting Coordinator at Citizens in February 2022 to Present
Onboarding Intern at UPS in October 2021 to December 2021
Onboarding Specialist at Cielo Talent in May 2021 to September 2021
Customer Service Professional at Columbia Threadneedle Investments, US in May 2016 to January 2020
Customer Engagement Specialist at Optum in October 2015 to January 2016
Front Desk Receptionist at Center for Student Life and Advising in September 2014 to May 2015
Driver/Navigator at TivDeliv in September 2013 to December 2013
Sales Associate at Garage Clothing in July 2012 to August 2013
Store Associate at Efollett in February 2012 to August 2013
Field Representative Intern at Food Safety Department at Rhode Island Department of Health in May 2011 to August 2011
Summer Associate Americorps VISTA at NeighborWorks Blackstone River Valley in June 2010 to August 2010
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Framingham State University, Bachelor of Arts - BA, September 2026
Times Squared Academy, September 2026
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Leadership
Social Media
excellent written and oral communication skills
proficient in Microsoft Word, Excel, and PowerPoint
Customer Service
Teamwork
Teaching
Microsoft Excel
Newsletters
Organizational & Writing Skills
Interpersonal Skills
High degree of initiative
Hospitality
Cultural Awareness
Cultural Diversity
Positive Attitude
Community Building
Youth Mentoring
Cash Handling
Community Outreach
Microsoft Office
Problem Solving
Analytical Skills
Troubleshooting
Problem Analysis
Customer Satisfaction
Customer Experience
Customer-focused Service
Patience
Sales Effectiveness
Sales Trainings
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Discover more about CitizensWhat is Deserai Wills-smith email address?
Email Deserai Wills-smith at [email protected] and [email protected]. This email is the most updated Deserai Wills-smith's email found in 2026.
What is Deserai Wills-smith phone number?
Deserai Wills-smith phone number is 4013686808.
How to contact Deserai Wills-smith?
To contact Deserai Wills-smith send an email to [email protected] or [email protected]. If you want to call Deserai Wills-smith try calling on 4013686808. (updated on August 25, 2024)
What company does Deserai Willssmith work for?
Deserai Willssmith works for Citizens
What is Deserai Willssmith's role at Citizens?
Deserai Willssmith is Recruiting Coordinator
What industry does Deserai Willssmith work in?
Deserai Willssmith works in the Consumer Services industry.
Deserai Willssmith Email Addresses
Deserai Willssmith Phone Numbers
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