Derren Davis
Customer Support Specialist at Equepay | Northridge, California, United States
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Derren Davis is a seasoned Customer Support Specialist at Equepay, bringing over 20 years of extensive experience in customer relations with a strong emphasis on technical support. In his current role, Derren plays a pivotal part in ensuring seamless new account setups, which includes the deployment of equipment and comprehensive training for merchants. His expertise in payment gateways and credit card transaction processing allows him to assist merchants effectively with website cart integrations, ensuring that their systems are optimized for smooth transactions.
Derren's responsibilities extend beyond initial setups; he provides ongoing technical and customer support through various channels, including phone and email. His adeptness at troubleshooting and resolving escalated issues has made him a trusted resource for both clients and colleagues. Derren is also skilled in managing POS vendor equipment and supply ordering, ensuring that merchants have the necessary tools to operate efficiently.
His ability to understand and implement directives from executive management has been instrumental in developing and refining customer support protocols that enhance the overall client experience. Derren's self-motivation and exceptional communication skills enable him to build strong relationships with merchants, guiding them through account changes such as DBA/DDA updates and contact address modifications. With a robust skill set that includes networking, software installation, and remote access support, Derren Davis exemplifies the dedication and expertise required to thrive in the fast-paced world of customer support and technical assistance. As he seeks new remote, in-office, or hybrid opportunities, Derren is poised to leverage his extensive experience to drive customer satisfaction and operational excellence in any organization.
Customer Support Specialist at Equepay in May 2021 to Present
Technical/ Customer Support Specialist at BR Merchant Service in April 2017 to August 2020
Tech Support Specialist at Pace Payment Systems in October 2013 to February 2017
Technical/Customer Support Lead at Merchants Bancard Network in August 2005 to September 2012
New Accounts Auditor Lead at Cardservice International in January 2000 to January 2005
Inventory Control Representative at Superior Bankcard Service in January 1996 to January 2000
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Technical Support
Customer Service
Customer Support
Credit Card Terminals
Payment Card Processing
Credit Card Transaction Processing
Mobile Payments
Payment Gateways
Computer Repair
Remote Access
Training
Software Installation
Networking
Data Entry
Banking
Debit Cards
Electronic Payments
Payments
Troubleshooting
Management
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Discover more about EquepayWhat is Derren Davis email address?
Email Derren Davis at [email protected], [email protected] and [email protected]. This email is the most updated Derren Davis's email found in 2026.
What is Derren Davis phone number?
Derren Davis phone number is 8183051452.
How to contact Derren Davis?
To contact Derren Davis send an email to [email protected], [email protected] or [email protected]. If you want to call Derren Davis try calling on 8183051452. (updated on August 25, 2024)
What company does Derren Davis work for?
Derren Davis works for Equepay
What is Derren Davis's role at Equepay?
Derren Davis is Customer Support Specialist
What industry does Derren Davis work in?
Derren Davis works in the Financial Services industry.
Derren Davis Email Addresses
Derren Davis Phone Numbers
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